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Inphonite ReminderPro Automated Messaging System Increases Productivity & Kept Appointments for Small-Medium Businesses
New Version Also Supports PIKA Technologies Telephony Cards
| Source: Inphonite, LLC
TUCSON, AZ--(Marketwire - October 20, 2008) - Inphonite, LLC today announced a new version of
its ReminderPro 2008 automated messaging system designed for small to
medium-sized medical and dental practices as well as other businesses where
customer appointments are scheduled. ReminderPro delivers appointment
reminder messages via telephone and email to patients and customers, thus
helping improve office staff productivity, raising kept appointment rates,
and maintaining friendly customer relations. The new version includes
support for Voice-over-Internet Protocol (VoIP) technology and Microsoft
Windows Vista, as well as for new analog and digital telephony cards from
PIKA Technologies for increased configuration flexibility, performance, and
scalability. ReminderPro integrates with over 400 scheduling and practice
management software systems for the medical and dental industry.
"ReminderPro has increased our office productivity by automating
appointment reminder phone calls and messages to our patients, where
previously our staff had to make the calls personally," said Brian Fink,
MIS manager for the Zepf Mental Health Center in Toledo, Ohio. "The system
integrates seamlessly with our practice management software and the new
VoIP capability gives us the ability to increase our outbound calling
capacity without additional hardware investment."
"The ReminderPro software works great with our telephony cards and can
provide small and medium-sized offices with a flexible, low-cost solution
for automated messaging," said Brett Sumpter, Regional Account Manager,
PIKA Technologies. "Additionally, our VoIP enabling technology is used
with ReminderPro to provide offices with even greater flexibility,
scalability and potential cost savings."
"Inphonite listens to its customers and makes continual improvements to
ReminderPro based on their feedback, priorities, and the evolving
technological advancements in the industry," said Michael Harris, president
of Inphonite, LLC. "Our goal is to provide cost effective, feature rich
automated messaging solutions that are extremely easy to use and maintain."
ReminderPro Automated Phone Messaging System -- Overview
ReminderPro is the solution of choice to over one thousand healthcare
organizations, businesses, educational institutions and government
agencies. The ReminderPro automated messaging system is available as a
single-line, dual-line, or multi-line system capable of handling multiple
and simultaneous outgoing messages. The system supports automated reminder
phone calls and emails, and allows the recipient to confirm calls, replay
messages, leave messages, or transfer to a live person during office hours.
ReminderPro can be configured to work via VoIP, which requires no telephony
hardware, as well as with telephony cards from PIKA Technologies and
Dialogic.
ReminderPro 2008 DX - Feature Highlights
Powerful Message Maker: Allows customized data-driven messages that can
include additional information such as directions to your office, new
products or services offered, special instructions, or any important
information you wish to include.
Compatibility & Seamless Integration: Compatible with virtually all
practice management, scheduling, database, and electronic medical records
(EMR) software.
Data Import: Safely transfers data into ReminderPro from scheduling or
management software.
Advanced System Security: Ability to restrict or limit access to
ReminderPro helps prevent unauthorized setup changes and assists with
maintaining HIPAA compliance.
Call Results Reports: Can be directed to printer, fax, file or email
automatically following a call session and are archived and retrievable by
date range, for later analysis and reporting.
Customizable Touch Tone Response Options: Allows users and administrators
to assign different touch-tone response options for each message, create
message trees, and conduct telephone surveys automatically.
About PIKA Technologies
PIKA Technologies for over 20 years has been providing developers with the
tools they need to build advanced voice and fax applications like IP PBX,
fax broadcast and self-service IVR. As the technology landscape has
changed, so too has PIKA, building out its product offering so its
customers can choose the right tool set for their applications. Whether
building applications using board-based media processing or using
host-based solutions, application developers of all kinds turn to PIKA for
their development tools.
In addition to its traditional line of hardware and software solutions,
PIKA now offers a family of appliances that provide top-quality performance
out of the box. PIKA sells these products directly and also makes them
available through its growing network of resellers and distributors. Known
for its exceptional customer service, PIKAs customers can expect the same
high level of personalized, fast and free support that the company has
always delivered. Headquartered in Ottawa, Canada, the company has ranked
in The Branham 300, an authoritative ranking of successful Canadian high
tech firms, for six consecutive years. Visit www.pikatechnologies.com or
call +1-613-591-1555 for more information.
About Inphonite, LLC
Inphonite, LLC (formerly JulySoft) develops and markets professional,
automated phone messaging systems and interactive computer telephony
products that improve the profitability and productivity of a wide range of
organizations. Inphonite, LLC has nearly twenty years experience in
PC-based telephone communication solutions, and seamless integration to
more than 400 software systems, Inphonite is the solution provider of
choice for over one thousand healthcare organizations, businesses,
educational institutions, and government agencies. For more information
on Inphonite, LLC, and products, visit the company Web site:
www.inphonite.com or call: (800) 350-7693 (U.S. & Canada) and (520)
797-1844 outside of the U.S., or email to: info@inphonite.com.
Inphonite, JulySoft, and ReminderPro are trademarks of Inphonite, LLC. All
other product or service names are the property of their respective owners.