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BNP Paribas Selects TIBCO BPM for Automation of Its Back Office Processes
Leading Retail Bank Creates a Platform to Share Back Office Data
| Source: TIBCO Software Inc.
PARIS--(Marketwire - November 13, 2008) - TIBCO Software Inc. (NASDAQ : TIBX ) today announced
that the French Retail Banking division of BNP Paribas (FRB), has selected
TIBCO's
Business Process Management (BPM) solutions to help automate its back
office processes. Automation of the previously manual processes, covering
up to 4,000 users, is expected to lead to significant cost savings,
improving the quality of its output and providing greater transparency into
the performance and governance of its processes.
Pierre Payen de la Garanderie, BNP Paribas, said: "Working with a leading
document management system, the new software from TIBCO replaces a
paper-based system and is designed to provide the flexibility to route work
to our different processing centres." He continued: "It will operate over
multiple channels, with inputs from the web, sales offices or internally.
In addition, we look forward to enjoying more reliable and automated
reporting, with traceable and standardised processing, thanks to the
pooling of information from multiple applications and faster management
processes."
The system will initially be used by all staff in the after-sales service
department, FRB's division that is responsible for back office functions
such as payments, account opening or modifying account details. TIBCO
products being deployed include the TIBCO iProcess™ Suite, TIBCO
BusinessEvents™ for operational management, TIBCO iProcess™
Analytics for analytical management of processes, and TIBCO ActiveMatrix BusinessWorks™ for governance.
Fabio Pulidori, senior vice president of EMEA, TIBCO Software, said: "BNP
Paribas, one of the European leaders in global banking and financial
services, has been a longstanding customer of TIBCO Software for its
messaging, integration and business process management software. Its
decision to select TIBCO for this project, under strong competition from a
leading rival, highlights the strength of our technology and our proven
track record in retail banking."
After-sales service department is one of FRB's activities, alongside
Retail, Business, Local Networks, French Private Banking and Special
Business & Collection.
About TIBCO
TIBCO's technology digitised Wall Street in the '80s with its event-driven
"Information Bus" software, which helped make real-time business a
strategic differentiator in the '90s. Today, TIBCO's infrastructure
software gives customers the ability to constantly innovate by connecting
applications and data in a service-oriented architecture, streamlining
activities through business process management, and giving people the
information and intelligence tools they need to make faster and smarter
decisions, what we call The Power of Now®. TIBCO serves more than 3,000
customers around the world with offices in more than 20 countries and an
ecosystem of over 200 partners. Learn more at www.tibco.com.
TIBCO, The Power of Now, TIBCO Software, TIBCO iProcess Suite, TIBCO
BusinessEvents, TIBCO iProcess Analytics and TIBCO ActiveMatrix
BusinessWorks are trademarks or registered trademarks of TIBCO Software
Inc. in the United States and/or other countries. All other product and
company names and marks mentioned in this document are the property of
their respective owners and are mentioned for identification purposes only.