I. Capture the Moment. Timing is everything. As your competitors rein
in their marketing efforts, seize the opportunity to increase your
company's stature. Announce company developments, whether they are
new products, services, locations or staff. Create a buzz about
existing products, using unique sampling or product demo events to
showcase your competitive advantage.
II. Engage Your Customer Base. Your current customer base represents a
powerful opportunity. Engage this group and build stronger
relationships. And consider how you can become an even stronger
resource for them. Establish a referral program, and be sure to
recognize customers who send new business your way.
III. Increase Your Presence Online. More and more customers are going
online to gather information before making a decision to purchase.
Start a blog to provide an insider's view of company activity, as
well as perspectives on trends and news that may be useful to your
customers. Create an online newsroom and keep it current. Or,
consider an interactive social networking element to allow your
customers to connect and share ideas.
IV. Reconnect with the Community. Communities enjoy witnessing the
success of their local businesses. Think about how you can become
more involved in the communities where you operate. Contact local
non-profits and see if you can support them with product or
service donations, or with a commitment to volunteer hours.
Reaching out to your neighbors will emphasize how much you value
their support.
V. Maintain Employee Communications. In all of your efforts, be mindful
of your first line of brand ambassadors: your employees. Keeping
employees updated and involved with company developments will get
them excited about the business and more likely to share their
positive experiences with others. Word of mouth remains a powerful
tool, and open communication with employees can ensure their
support both inside and outside the workplace.
"A challenging market environment is one of opportunity," said Lane. "With
strategic thinking and a little ingenuity, marketing teams can build on
existing tools and initiatives to create unparalleled experiences for their
customers while enhancing market presence and profitability for their
companies."
About LANE PR
LANE PR is an independent firm specializing in public relations-driven
marketing strategies with offices in New York and Portland, Ore. Founded
in 1990 by Wendy Lane, LANE PR provides integrated marketing communications
and public relations for a host of industries, including technology,
business, consumer and non-profit clients. The agency has won several
awards during its 18 years, including the 2008 PRSA Bronze Anvil Award for
outstanding public relations tactics and the 2008 Gold Bulldog Award for
Excellence in Media Relations. For more information about LANE PR, visit
www.lanepr.com.
Contact Information: Media Contact: Wendy Lane 503-221-0480 wendy@lanepr.com