WHO: Dominique Raviart, the research manager for NelsonHall's Global
IT Outsourcing program
WHAT: Will present the new "ITO Index" Webcast, an analysis of the IT
outsourcing industry
WHEN: The "ITO Index" Webcast will be held Wednesday, January 28, 2009
at 11:00 ET, 16:00 GMT, 17:00 CET. The Webcast will run for
approximately 45 minutes.
WHERE: To register for this free Webcast, please visit
http://www.nelson-hall.com/news-events/nelsonhall-webcasts/ito-index-webcast-january-28-2009.html
DETAILS: Each quarter, companies turn to NelsonHall as the trusted
reference for developments in the business process outsourcing
industry with the release of its BPO Index Webcasts. NelsonHall
is expanding on these events with the new "ITO Index," the first
in a series of quarterly Webcasts analyzing IT outsourcing
contract activity and covering in detail IT infrastructure
management and application management.
NelsonHall IT Outsourcing research manager Dominique Raviart
will review and analyze recent ITO contract activity and present
a year-on-year comparison of levels and type of ITO activity. He
will examine major contract trends by service type, vendor,
industry and geography, look at the likely contract trends in
2009 and provide an assessment of the impact of the current
economic recession.
This first "ITO Index" will verify trends recently predicted by
NelsonHall, which include an increased adoption of application
management as a standalone contract form; a decline of full ITO
contracts among large enterprise clients; a renewed interest in
full outsourcing contracts from mid-market clients; and the rise
of activity levels in outsourcing overall, triggered by the
economic environment.
About NelsonHall
Founded in 1998, NelsonHall is the leading global independent analyst firm
in Business Process Outsourcing (BPO). The company provides buy-side and
sell-side organizations with deeper research and analyses in major BPO
disciplines than any other research firm in the world. These include
Finance and Accounting, Human Resources, Procurement, Banking, Insurance,
Government and Customer Management Services. The company's
subscription-based model provides subscribers with robust market analyses,
case studies, vendor assessments, contract analyses, market reports and
access to a content-rich BPO contracts database. The firm covers a wide
range of industries, including financial services, government, retail &
CPG, telecoms & media, healthcare & pharmaceuticals, and energy & utilities
sectors, and tracks worldwide and regional BPO activity. For more
information on NelsonHall, please visit www.nelson-hall.com.
NelsonHall Expands Outsourcing Index Webcast Series With Introduction of New Quarterly "ITO Index" Events
| Source: NelsonHall
LONDON and BOSTON, MA--(Marketwire - January 12, 2009) -
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