Contact Information: Media Contacts Tom Gorman TradeMaster, Inc. 586-899-8651 Margaret Blohm, APR Margaux & Associates, LLC 313-406-3467
City and County Fire Marshals Reveal Economic and Productivity Benefits of TradeMaster's MobileEyes(TM) Inspection Software
Fire Departments Across the U.S. Utilize Technology to Do More With Less
| Source: TradeMaster, Inc.
TROY, MI--(Marketwire - April 20, 2009) - The story of how to do more fire inspections with
fewer staff and less money is much the same for fire marshals across the
country. "How do you squeeze more out of a penny?" said Fire Marshal Greg
Gilchrist, of Vestavia Hills, Alabama, a 24 square mile suburb of
Birmingham, when describing how the current economy is impacting his
department. "Every minute counts -- we can't lose time or gas."
Gilchrist is one of several fire inspectors representing a variety of
municipal and county departments throughout the U.S., who have offered to
share the challenges they face to increase inspections and productivity
while saving time and potential loss of life with less available funding.
TradeMaster's MobileEyes™ fire inspection software, www.mobile-eyes.org,
is enabling many departments like Gilchrist's to do more inspections,
maintain accurate records and keep scheduling "from falling through the
cracks" to avoid past due inspections.
MobileEyes™ fire inspection software runs on a tablet PC, which includes
handwriting recognition capabilities, and is designed to automate
time-consuming manual tasks such as looking up fire codes, writing reports,
and keying or re-keying inspection reports into a data base. An inspection
report can be easily generated on-site and handed to the building owner.
"MobileEyes™ is the best thing we've bought to assist in inspections,"
said County Fire Marshal Scott Garner who is the deputy director of
Brunswick County Emergency Services in North Carolina, which includes 19
municipalities and 22 fire departments within 850 square miles.
According to Garner, his department also utilizes the MobileEyes™ Plus
software which provides invoicing capability following inspections.
"With the new system, we doubled the collection of fees in the first year,
from 40 to 50 percent, to 85 to 90 percent," said Garner, who indicated
that their invoices also look much more professional over previous
handwritten carbon copies. The department also benefits from better online
tracking and the ability to send out monthly statements.
Across the country in Pearland, Texas, located 40 miles inland from the
Gulf of Mexico, Fire Marshal Roland Garcia has faced other significant
challenges including Hurricane Ike which created major devastation in his
region in 2008.
"MobileEyes™ has definitely helped us out," said Garcia whose department
has used the program since November 2007. "Even though we had one less
inspector because of budget constraints, we were still able to increase
inspections 15 percent in 2008."
The department also identified more than 4,000 deficiencies that they were
unable to track before the system was implemented. "We can also produce
monthly and quarterly reports in five minutes," added Garcia.
Assistant Fire Marshal Guy Trayling in Lake Zurich, Illinois, echoed
Garcia's experience, "My secretary can put together a report in less than
an hour, compared to what used to take an entire day."
Working in fire prevention since 1981, Trayling reports that he has
discarded every hardware and software since. "Any fire marshal who faces
needing more inspectors and more clerical should look at using
MobileEyes™," said Trayling. "It meets every need we had to get us away
from using paper in the field."
He estimates that his department has saved as much as 40 percent of
additional clerical staff time or about $20,000 a year, and 20 percent of
additional inspector man hours or approximately $50,000 a year.
Looking forward to implementing MobileEyes™ fire inspection software
within the next few weeks is Assistant Fire Marshal Herb White in Detroit,
Michigan. White listed a number of compelling reasons for their decision
including increasing the number of inspections because the number of
personnel has been reduced; allowing clerical staff to do other work and
get away from manually inputting reports; and tracking billing,
delinquencies, collections and man hours.
White is particularly eager to use the system's reporting capabilities
which can break down different types of inspections by types of facilities,
residential versus commercial, occupancy type and others. "It will give us
a 'true picture' of what we do and where we need to place more of our
efforts," said White.
His department has 15 inspectors who will use MobileEyes™ along with
supervisors and other departments that will have easy access to all of the
data and reporting.
"Down the line, we look forward to providing more information about
inspected facilities to first responders and fire fighters to help them in
their jobs," added White, referring to Detroit's purchase and
implementation of MobileEyes Responder™, TradeMaster's product that
communicates pre-plan drawings and other critical information to the
command vehicles and first responders.
"We appreciate the many economic challenges these departments are
undergoing," said Brian Stump, senior systems engineer for TradeMaster.
"It's gratifying to know that MobileEyes™ is helping fire inspectors
meet and overcome many of these challenges as we continue to develop and
deliver valuable cost and time saving benefits for the future."
About TradeMaster, Inc.
TradeMaster, headquartered in Troy, Mich., is a leading provider of
technical support software solutions, including MobileEyes™ fire and
building inspection software. The company provides off-the-shelf,
user-friendly products not only to state and local government entities, but
also to manufacturing companies that are struggling with equipment downtime
and throughput issues. In the manufacturing industry, TradeMaster's tools
simplify the repair and maintenance of complex equipment and enable
paperless data collection and reporting of ISO, OSHA and inspection data.
Customers include global firms such as Ford Motor Company, DaimlerChrysler
AG, Delphi Corporation, Merillat, Tower Automotive, Fort Wayne Foundry,
Land Rover and Comau. For details about MobileEyes™ inspection
software, visit www.mobile-eyes.org, and for information about
TradeMaster's manufacturing technical support software, visit
www.trademaster.cc.