Contact Information: Media Contact: Carolee Dagenais St. Nick Media Services 207-725-5179
OneShield Dragon(R) Receives High Marks in Novarica ACE Ranking
| Source: OneShield, Inc.
WESTBOROUGH, MA--(Marketwire - July 9, 2009) - OneShield, Inc., the developer of OneShield Dragon®, an innovatively
modern, rules- and tools-based, data-driven policy management solution,
announced today OneShield Dragon® achieved a ranking of 91 on a scale of
100 in the Novarica Average
Customer Experience (ACE) Ranking Report.
"OneShield's overall score of 91 is very strong compared to the average
rankings for P/C policy administration systems," said Matthew Josefowicz,
director of Novarica and lead researcher on the ACE Ranking project.
Novarica Average Customer Experience (ACE) Rankings are based on an online
survey of senior technology and operational executives of at least five
insurance companies who have direct experience with the vendor product and
organization. The Novarica ACE
Ranking survey asks respondents to rank his or her experience with the
vendor and solution on a seven point scale ranging from "Completely Agree"
to "Completely Disagree" against various positive statements about customer
experience. OneShield Dragon received positive comments about the product's
use of modern technology, including Ajax, and a high score for overall
customer satisfaction as well.
"OneShield is extremely pleased to have received such high marks from
valued customers," said Heather Peacock, senior vice president, sales and
client services for OneShield. "We have had a banner year marking our 10th
anniversary, and receiving accolades from our customers through an
independent firm such as Novarica validates our team's hard work and the
flexibility of the Dragon product set."
OneShield Dragon is a tools-based, data-driven insurance underwriting,
policy administration, rating and workflow engine. Based on proven
insurance practices and a well-defined data model, OneShield Dragon
provides configurable and modifiable options to meet today's goals and to
adapt to future demands.
For further information, please contact Diane Noble at 508-475-0314 or
dnoble@oneshield.com.
About OneShield
OneShield provides browser-based solutions to automate the sales and
service of insurance and bond products for insurance carriers, major
brokers, and managing general agents. Its flagship product, OneShield
Dragon®, is a tools-based, data-driven insurance underwriting, policy
administration, rating and workflow engine. Dragon provides configurable
and modifiable options to meet today's goals and to adapt to future
demands. OneShield has offices in Westborough, MA, Glastonbury, CT and
Gurgaon, India. For additional information, visit www.oneshield.com.
About Novarica
Novarica provides information, insights, and perspective on markets,
operations, and technology to financial services and insurance executives
and project teams. The company delivers its service through published
research, retained advisory services, and project-based consulting.
Novarica's research includes market and trend analyses, best practices
research, case studies, and independent analyses of insurance software
vendors. Novarica draws its knowledge from the personal experience of its
principals, the ongoing information gathering initiatives of dedicated
research staff, and regular communication with insurer executives through
informal networks and through the Novarica Insurance Technology Research
Council. More information is available online at www.novarica.com.