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Information Builders Helps Reform Healthcare by Enabling a Performance-Oriented Culture at Maasstad Hospital
KPIs and Dashboards Provide Actionable Healthcare Metrics to Managers, Physicians, and Administrators at Leading Dutch Hospital
| Source: Information Builders
NEW YORK, NY--(Marketwire - September 2, 2009) - As national healthcare reform initiatives grab
headlines throughout the U.S., Maasstad Hospital in Rotterdam, The
Netherlands, is quietly demonstrating how physicians, nurses, and
administrators can be held accountable to national performance standards.
Using business intelligence (BI) and performance management solutions from Information Builders, an
independent leader in BI solutions, the 600-bed primary care facility is
delivering current clinical and administrative data to help managers steer
the hospital on a daily basis. Each department adheres to a set of daily
metrics, encouraging a culture of performance and establishing best
practices for common procedures, so doctors can be consistently compared to
their peers.
The Netherlands has increased accountability and reduced healthcare costs
over the last four decades. The ultimate goal is to introduce incentives
for efficiency to guarantee sustainable health care expenditures over the
long term -- a familiar rallying cry for today's U.S. politicians.
"No matter how healthcare is regulated, we must perform within our strategy
to provide the best care at the lowest cost," said Henri de Wit, manager of
finance and business intelligence at Maasstad Hospital. "Strategic tools
like Information Builders' WebFOCUS Performance Management Framework help
us meet our goals. We want to have satisfied patients as well as satisfied
employees, so we are using this software to benchmark our critical
processes and create quality of care standards."
With help from Information Builders Professional Services department,
Maasstad used WebFOCUS Performance Management Framework (PMF) to capture
more than 100 key performance indicators (KPIs) and present them to
authorized personnel via secure, customizable dashboards. Built on top of Information Builders' popular
WebFOCUS BI platform, PMF includes pre-set roles for analysts,
administrators, and information consumers. It also features more than 100
reports and graphs, hundreds of pre-built metric rules, and a variety of
dashboards, which made it easy to deploy quickly. Users can personalize the
dashboard environment by deciding which reports they wish to see and how
they want them to be displayed.
"WebFOCUS PMF was easy to get up and running quickly," de Wit said. "It is
designed to quickly capture metrics and deploy dashboards."
Maasstad's performance information comes from a diverse set of sources. A
ChipSoft transaction system gathers information from radiology, dialysis,
administration, pharmacy, salary, financials, and other business domains.
This information is loaded into a Microsoft SQL Server data
warehouse, which serves as a staging point for delivering current
information to the performance management system. Armed with this
information, Maasstad uses a dual-management system, which places
responsibility on the shoulders of both administrators and clinicians.
WebFOCUS PMF enforces this management strategy with targeted dashboards
that help each administrator, nurse, and doctor monitor the hospital's cost
and quality of care.
"Maasstad Hospital is proving that there is truth in the old adage: 'You
can't improve what you can't measure,'" said Gerald Cohen, president and
CEO of Information Builders. "This innovative institution is making
hospital performance information easier to access, analyze, and comprehend
in an effort to provide the best healthcare at the lowest possible cost."
About Maasstad Hospital
Maasstad Hospital is a leading healthcare facility in Rotterdam, Holland.
The hospital has 600 beds and grosses EUR 230 million annually.
About Information Builders
Information Builders' award-winning combination of business intelligence
and enterprise integration software has been providing innovative solutions
to more than 12,000 customers for the past 30 years. WebFOCUS is the
world's most widely utilized business intelligence platform. It provides
the security, scalability and flexibility needed at every level of global
extended enterprises. Its simplicity helps create executive, analytical,
and operational applications that reach dozens to millions of users.
Information Builders' iWay Software suite provides state of the art,
multi-purpose, pre-built integration components that address all SOA, application, data and information management
requirements. Its integration adapters have been adopted by the leading
software platform providers. Information Builders also offers solutions in
the performance management, business
activity monitoring, and
enterprise search markets. The company's comprehensive enterprise product
offerings give Information Builders' customers the ability to grow and
innovate according to their needs.
Information Builders' customers include most of the Fortune 100 and U.S.
federal government agencies. Headquartered in New York City with 90 offices
worldwide, the company employs 1,450 people and has more than 350 business
partners. More information is available at
http://www.informationbuilders.com.