BOSTON, MA--(Marketwire - November 11, 2009) - In the newly released report,
"
BPM Accelerated: Slashing Cost and Time with Agile
Business Processes,"
Aberdeen
Group, a Harte-Hanks Company (
NYSE:
HHS), found that leading companies
were able to achieve an average 18% year-over-year reduction in operating
cost and an average 16% reduction in process cycle time through a
comprehensive strategy for business process management (BPM). This study
collected data from 200 organizations globally and discovered that by
building more adaptable business processes, companies can accelerate their
path to business performance improvement and become more flexible and
sustainable in the long-term.
Regardless of size or industry, every business has a set of key processes
that drive the core value for the organization. As companies look to become
more robust and adaptable to changes in the business environment, many
recognize the need for BPM tools and methodologies. Streamlining the
evolution of business processes is not just a "nice to have" these days,
but rather, a requisite for surviving the tumultuous nature of the current
economy. BPM technology is well positioned to deliver visibility into the
status of current business processes, as well illuminate a pathway to
improvement. As the market has evolved and the speed of business has
increased, the functionality of these tools has followed suit to provide
companies with the ability to make rapid and efficient changes to their
business processes, ultimately leading to more repeatable business
improvements. Aberdeen's research shows that the top performing companies
were able to deliver BPM capabilities to more business functions, making
the solution more pervasive within the organization, and facilitating a
higher return on BPM investment.
"One of the most common reasons to explore BPM strategies and technology is
the need for more repeatable, efficient, and automated business processes.
Process waste is a demon that can rear its ugly head in any industry at any
level, and companies are increasingly looking to BPM to help trim the fat
out of their processes," explains Michael Lock, Research Analyst for
Business Intelligence at Aberdeen Group.
The purpose of this report is to educate the end-user community as to how
leading companies are leveraging their organizational maturity and
utilizing the appropriate BPM technologies to bring about substantial
improvements in operating cost, process cycle time, and output capacity.
The report recommends clear actions for Industry Average and Laggard
companies to achieve these types of performance improvements.
A complimentary copy of this report is made available due in part by the
following underwriters: Appian and Cisco. To obtain a complimentary copy
of the report, visit:
http://www.aberdeen.com/link/sponsor.asp?cid=6231.
For additional access to complimentary Information Technology Research,
please visit
http://research.aberdeen.com/index.php/-information-technology
About Aberdeen Group, a Harte-Hanks Company
Aberdeen provides fact-based research and market intelligence that delivers
demonstrable results. Having queried more than 30,000 companies in the
past two years, Aberdeen is positioned to educate users to action: driving
market awareness, creating demand, enabling sales, and delivering
meaningful return-on-investment analysis. As the trusted advisor to the
global technology markets, corporations turn to Aberdeen for insights that
drive decisions.
As a Harte-Hanks Company, Aberdeen plays a key role of putting content in
context for the global direct and targeted marketing company. Aberdeen's
analytical and independent view of the "customer optimization" process of
Harte-Hanks (Information - Opportunity - Insight - Engagement -
Interaction) extends the client value and accentuates the strategic role
Harte-Hanks brings to the market. For additional information, visit
Aberdeen or call (617) 854-5200, or to
learn more about
Harte-Hanks,
call (800) 456-9748.
© 2009 Aberdeen Group, Inc., a Harte-Hanks Company
451 D Street, Suite 710
Boston, Massachusetts 02210-1928
Telephone: (617) 854-5200
Fax: (617) 723-7897
www.aberdeen.com
Contact Information: Media Contact:
Michael Lock
Aberdeen Harte-Hanks
(617) 854-5365
michael.lock@aberdeen.com