-- One Number -- calls made to the desk phone will also ring on the
iPhone. Calls made with the iPhone through this application will display
the desk phone caller ID.
-- Single Voice Mail -- unanswered business calls are routed to the
employee's corporate messaging. In addition, employees can direct incoming
calls to their business voice mail for later pickup with a push of a
button.
-- Easy Mobile Switcher -- employees can seamlessly switch active calls
from the iPhone to their desktop device and vice versa when arriving at the
office or when they need to leave without interrupting the conversation.
-- One Device -- users can dial using Avaya one-X® Mobile Lite
interface for business calls and direct dial from the iPhone for personal
calls, so they will not need multiple phones. The application can easily be
turned off and on from the iPhone to give users control over personal time
versus business.
-- iPhone Contacts Integration -- users can call contacts directly from
the iPhone address book using the Avaya one-X® Mobile Lite client.
The Avaya one-X Mobile Lite application can be downloaded by any employee
with the Extension to Cellular (aka EC500) feature enabled on Avaya Aura™
Communication Manager in their enterprise.
For a more robust mobility application, the fully-featured Avaya one-X
Mobile provides the features listed above, plus visual voicemail,
user-defined call handling/routing, web-based user management portal,
corporate contact directory search and more. Avaya one-X Mobile is also
available for more than 300 mobile phones and devices.
Both Avaya one-X Mobile and the Lite version are free downloads.
(1) According to the Frost and Sullivan report, Worldwide Enterprise FMC
Markets 2008, Avaya one-X Mobile held 43 percent of the advanced,
enterprise Fixed Mobile Client (FMC) market
About Avaya
Avaya is a global leader in enterprise communications systems. The company
provides unified communications, contact centers,
and related services directly and through its channel
partners to leading businesses and organizations around the world.
Enterprises of all sizes depend on Avaya for state-of-the-art
communications that improve efficiency, collaboration, customer service and
competitiveness. For more information please visit www.avaya.com.
Contact Information: Deb Kline 908-953-6179 klined@avaya.com