1. Set a schedule for testing, reviewing, and revising institutional
crisis response plans. Amend plans based upon what campuses learned
from practice tests and from evaluating successes and failures of
other schools' emergency management protocol.
2. Establish relationships with key external stakeholders well in
advance of a crisis. An effective means for cultivating these
relationships is participating in drills conducted by external
groups such as city or county emergency management, which can yield
valuable lessons on how to interact with these critical external
stakeholders.
3. Develop a graduated set of achievable tests, starting with basic
drills and increasing the complexity over time. Keep in mind that
it can sometimes take years to reach the stage wherein a campus is
prepared to execute a full-scale crisis simulation.
4. Mix up the drills and exercises conducted annually, testing
different functions, scenarios and activities. This approach will
ensure stakeholders become accustomed to responding to the variety
of crisis situations that can affect a campus, including
environmental, facility and human-caused incidents.
"Too many organizations have crisis response plans drafted but fail to test
the effectiveness of those plans in dealing with different crisis
scenarios," explained webcast speaker Cindy Lawson, Assistant to the
Chancellor for Marketing and Communications at the University of North
Carolina-Wilmington. "The existence of a crisis response plan provides
false security for colleges and universities -- merely reading it does not
mean institutional stakeholders know their role in relation to others or
instruct those stakeholders regarding how to interact with the necessary
outside agencies. Testing plans is critical to making campus safer for
students, faculty and staff."
In response to the intense demand for the webcast, a complimentary
recording of which is now available at
http://ai.connectpro.acrobat.com/p27934019/, Charvat, Lawson and Zdziarksi
will participate in an in-depth live conference March 27-29, 2010 in
Atlanta that will continue the conversation launched during Friday's
webcast. The conference, "Campus Crisis Simulation: Improving Campus-Wide Response to an
Emergency," will orchestrate a full-day simulated emergency, allowing
institutions to test their crisis response plans and evaluate the
coordination of efforts across multiple departments. In addition the campus
crisis simulation, the conference will offer debrief sessions moderated by
crisis management thought leaders and key best practices to designing
effective tests and adjusting plans based on testing outcomes. To view the
conference agenda or to register, visit
http://www.academicimpressions.com/conferences/0310-crisis.php.
About Academic Impressions
Academic Impressions offers focused and intentionally crafted learning
experiences to help higher education professionals address their most
pressing challenges. Professional development programming addresses a range
of issues related to student recruitment and retention, faculty support and
development, alumni engagement and development, and increasing
organizational productivity. Learn more at
http://www.academicimpressions.com.
Contact Information: Contact: Lisa Weiner 303.433.7020