BLUE BELL, Pa., Feb. 11, 2010 (GLOBE NEWSWIRE) -- CTN Solutions has significantly enhanced its NetCare services to include a hosted network offering for small and mid-sized businesses. NetCare Virtual will provide organizations a fully hosted virtual network allowing them to save money on costly upgrades while maintaining continuity of service within CTN's secure data center.
NetCare's managed suite of services, designed for companies who wish to maintain internal servers, have been enhanced to include 24 x 7 Level 1 helpdesk support, unlimited local / remote data backup, a client based firewall, and hosted Exchange email as part of the standard service. NetCare is now priced on a per user basis. While other providers charge per device and benefit from a more complex client environment, CTN has moved to a per user model allowing companies to easily understand their IT investment.
"NetCare is our proactive approach to IT management which combines sophisticated software tools and our expert team of professionals to completely manage a company's technology environment whether they have 5 users or 500," said Drew Morrisroe, President & CEO. "With the enhanced NetCare services, we can now completely host a client's network, fully manage their internal network, or offer them a hybrid of both. Many of our clients want to speak to a live person at night or on the weekend in the event that they cannot log in or access their email. By providing a 24 x 7 live Level 1 helpdesk, we can now meet this demand."
NetCare will continue to include CTN's virtual CTO (Chief Technology Officer) service. The role of virtual CTO was significantly enhanced in January of 2009 by the hiring of Chuck Virtu. Chuck has spent over 12 years managing the technology of a large financial services company, before becoming the CTO of an independent firm. Prior to this, Chuck provided pre- and post-sales support at IBM. Chuck commented, "CTN's virtual CTO service provides smaller companies critical high level management and strategic planning that large companies enjoy. By leveraging the services of the virtual CTO experienced in managing technology, companies can be assured they are making decisions that return the greatest value. In my years as a technology manager, I received many proposals from managed services providers that were confusing and of dubious value. NetCare has been enhanced to clearly show the value of the service."
ABOUT CTN SOLUTIONS
CTN Solutions provides network infrastructure, disaster recovery, business continuity, and virtual network services to small and mid-sized organizations throughout the Philadelphia region. The company's service offerings can be deployed at the client site or hosted at their secure data center. The company has succeeded in forming long-term client relationships based on offering high quality professional services and trusted advice. CTN is a four time recipient of the prestigious Philadelphia 100 award which recognizes the region's fastest growing, privately held companies.