ATLANTA, GA--(Marketwire - April 26, 2010) - Sage North America today announced that Doug Meyer, chief customer officer, will present an education session on the value of great customer experiences at the 2010 Information Technology Alliance (ITA) Spring Members Meeting, being held this week at the Westin Buckhead Atlanta.
Meyer will present "Winning in the Market with Superior Customer Experience" tomorrow, Tuesday, April 27. The interactive session will focus in on the important role that the customer's experience plays in the success of any business. Attendees will collaborate on exploring and defining customer experience; clarifying how people and processes play a role in that experience; identifying key moments of truth with customers and clients; and recognizing the true value of customer loyalty.
As chief customer officer, Meyer is responsible for driving Sage's strategies around engaging with customers, especially those focused on enhancing the customer experience. He has extensive and varied experience working with small and midsized businesses, accountants, and channel partners. He was previously president of Sage's Industry & Specialized Solutions and Small Business divisions.
Meyer currently serves on the boards of the Gwinnett County Chamber of Commerce and Gwinnett Technical College. He holds an MBA degree in management from the Georgia Institute of Technology, and a B.S. degree in engineering from the University of Central Florida.
Sage North America develops software and services used by 3.1 million small and midsized businesses and organizations in the U.S. and Canada.
For more information about the2010 ITA Spring Members Meeting, please visit http://www.italliance.com/UpcomingEvents.aspx. For more information about Sage North America's products and services, please visit http://www.sagenorthamerica.com or call 866-996-SAGE.
About Sage North America
Sage North America is part of The Sage Group plc, a leading global supplier of business management software and services. Sage North America employs more than 4,100 people and supports 3.1 million small and medium-size business customers. The Sage Group plc, formed in 1981, was floated on the London Stock Exchange in 1989 and now employs 13,400 people and supports 6.1 million customers worldwide. For more information, please visit the Web site at www.sagenorthamerica.com.
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Contact Information:
Press Contact:
Cynthia Sutton
Sage North America
703-793-2700 x 3032
cynthia.sutton@sage.com