S1 Corporation Reports Second Quarter 2010 Financial Results


Sales Bookings in Payments and Banking: Large FI Segments Increased 27% in First Half 2010 Compared to Second Half 2009

Revenue backlog in Payments and Banking: Large FI Segments Increased to $48.2 Million, a 23% Increase Compared to December 31, 2009

Generated $23.3 Million in Net Cash from Operations in First Half 2010, a 41% Increase Compared to First Half 2009

NORCROSS, Ga., Aug. 4, 2010 (GLOBE NEWSWIRE) -- S1 Corporation (Nasdaq:SONE), a leading global provider of payments and financial services software solutions, today announced financial results for the second quarter ended June 30, 2010.

Financial Results and Operating Highlights

  • Total revenue decreased 15% to $51.8 million in the second quarter of 2010 compared with $60.8 million in the second quarter of 2009. The decrease in revenue was primarily attributed to a $4.8 million reduction in revenue from State Farm and the custom development for an international branch customer ("Custom Projects"), the impact of recognizing a lower amount of software licenses upon software delivery, and changes in estimates for certain project implementations. Total revenue for the six months ended June 30, 2010 decreased 14% to $102.9 million from $119.1 million in the six months ended June 30, 2009. 
  • U.S. GAAP net loss was $1.8 million, or $0.03 per share (diluted), in the second quarter of 2010 compared with U.S. GAAP net income of $4.6 million, or $0.08 per share (diluted), in the second quarter of 2009. U.S. GAAP net loss was $2.8 million, or $0.05 per share (diluted), in the six months ended June 30, 2010 compared with U.S. GAAP net income of $13.6 million, or $0.25 per share (diluted), in the six months ended June 30, 2009. These figures include stock-based compensation expense of $0.8 million and $3.1 million in the second quarter of 2010 and 2009, respectively, and $1.2 million and $0.6 million in the six months ended June 30, 2010 and 2009, respectively.
  • Adjusted EBITDA was $3.2 million in the second quarter of 2010 compared with $11.6 million in the second quarter of 2009. Adjusted EBITDA in the six months ended June 30, 2010 was $6.0 million compared with $22.2 million in the six months ended June 30, 2009. Adjusted EBITDA does not include stock-based compensation expense and is described below and reconciled to the most directly comparable financial measure calculated and presented in accordance with U.S. GAAP in Tables 4, 5, 6 and 7, provided below.
  • Net cash provided by operating activities increased 41% to $23.3 million in the six months ended June 30, 2010 compared with $16.5 million in the six months ended June 30, 2009. 
  • As of June 30, 2010, the Company had cash and cash equivalents of $51.7 million.
  • Revenue backlog, which is discussed in further detail below, in the Company's Payments and Banking: Large Financial Institution segments increased 23% to $48.2 million as of June 30, 2010 compared with $39.2 million as of December 31, 2009.
  • Notable second quarter 2010 contract signings include:
  • A top 5 U.S. bank for S1's corporate online banking solution;
  • One of the largest financial services groups in Asia for S1's corporate, business, consumer and trade finance online banking solutions and S1's mobile solution;
  • One of the world's leading producers and distributors of non-alcoholic beverages for S1's payments solution;
  • One of the largest building societies in Australia for S1's payments solution; and
  • Three new customers in Africa for S1's payments solution.

"As evidenced by our bookings, the increase in revenue backlog in our Payments and Banking: Large Financial Institution segments, and cash flow, we are achieving sales goals that are not yet transferring to our bottom line," said Johann Dreyer, Chief Executive Officer. "Last quarter I communicated that we were experiencing a shift to recognizing more software license revenue using the percentage of completion method as we targeted larger and more complex sales opportunities, particularly with our payments and corporate online banking solutions. Since then, we have seen this shift continue and now anticipate that an even greater percentage of software licenses will be accounted for using the percentage of completion method during the remainder of 2010 and beyond. With the increase in the amount of revenue backlog and a strong pipeline of new business opportunities, we believe we are on course to achieve more sustainable long-term growth. However, although we expect to gain greater visibility and predictability in our business model once this transition is completed, it has negatively impacted our current and near-term financial results and made it more difficult to forecast our 2010 financial performance. Consequently, we are withdrawing our prior annual financial guidance."

Mr. Dreyer continued, "While it can be somewhat difficult to predict exactly when some of the larger and more complex sales opportunities will be signed, we expect to enter 2011 with a greater amount of revenue backlog, which we believe will translate to our bottom line in future periods, and we expect some normalization in our Adjusted EBITDA by the end of the fourth quarter. Our fundamentals remain strong and we are confident in our growth prospects and in our ability to close business as we continue to win new contracts with some of the leading financial institutions and retailers in the world," Mr. Dreyer concluded.

Conference Call, Webcast and Slide Information

Management will host a conference call to discuss its second quarter 2010 results on Wednesday, August 4, 2010, at 5:00 p.m. ET. Participants may access the call by dialing (877) 899-9075 (United States) or (706) 758-0819 (international) and entering passcode 90239853. Investors also may access a slide presentation and live audio webcast of this conference call by visiting www.s1.com and entering the Investor Relations section under "About S1".

A replay of the webcast will be available approximately two hours after the conclusion of the call. A telephone replay also will be available approximately two hours after the conclusion of the call through August 18, 2010. To access the replay, please dial (800) 642-1687 or (706) 645-9291 and enter passcode 90239853.

Non-GAAP Measures and Reconciliation to U.S. GAAP

Our results of operations are based upon our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States of America ("U.S. GAAP"). In addition to U.S. GAAP financial measures, we use non-GAAP measures to evaluate our financial performance, assist management decisions, and in communications with our Board of Directors, stockholders, analysts and investors concerning our financial performance. Although we believe that our presentation of non-GAAP financial measures provide useful supplemental information to investors regarding our results of operations, our non-GAAP financial measures should only be considered in addition to, and not as a substitute for or superior to, our financial measures prepared in accordance with U.S. GAAP. The use of non-GAAP financial measures is subject to inherent limitations because they do not include all the expenses that must be included under U.S. GAAP and because they involve the exercise of management's judgment of which charges should properly be excluded from the non-GAAP financial measure. Management accounts for these limitations by not relying exclusively on non-GAAP financial measures, but only using such information to supplement U.S. GAAP financial results. Our non-GAAP financial measures may be different from such measures used by other companies.

We are presenting Adjusted EBITDA, a non-GAAP financial measure, below and reconciling to the most directly comparable U.S. GAAP equivalent of which is Net income for our consolidated results and Operating income for our segment results. We define Adjusted EBITDA as, in the case of our consolidated results, Net income plus interest and other expense (income), plus income taxes or, in the case of our segment results, Operating income, in each case adjusted for depreciation, amortization of intangibles, and stock-based compensation expense. We believe that excluding depreciation, amortization, stock-based compensation expense, interest and other expense (income) and income taxes provides supplemental information and an alternative presentation useful to investors understanding our core operating results and trends. Not only are depreciation and amortization expenses based on historical costs of assets that may have little bearing on present or future replacement costs, but they are also based on management's estimates of remaining useful lives. Additionally, while stock-based compensation is an important part of overall compensation expense, a portion of our stock-based compensation expense is the result of cash-settled stock appreciation rights that are revalued each quarter for U.S. GAAP earnings based in part on the closing price of our stock on the last day of the quarter. Consequently, fluctuations in our stock price can have a significant impact on our reported U.S. GAAP earnings. See Tables 4, 5, 6 and 7 for reconciliations of non-GAAP Adjusted EBITDA.

We are presenting Cash earnings per share, a non-GAAP financial measure, below and reconciling to the most directly comparable U.S. GAAP equivalent of which is Net income and earnings per share. We define Cash earnings as Net income plus amortization of intangibles, stock-based compensation and deferred income taxes. We calculate Cash earnings per share by adding back the per share impact of adjustments from diluted earnings per share. We believe Cash earnings per share is a useful financial measure which provides supplemental information and an alternative presentation useful to investors understanding trends of our income. Amortization of intangibles is generally expensed over several periods and may not be indicative of current cash expenditures. We believe the exclusion of stock-based compensation provides useful supplemental information to help understand the changes in our earnings per share due to the fluctuations of our cash-settled stock appreciation rights included in stock compensation. We exclude the impact of deferred income taxes on earnings as the temporary differences and the changes in valuation allowances may be misleading for trend analysis. See Table 1 for reconciliation of non-GAAP Cash earnings per share to U.S. GAAP Diluted earnings per share.

We are presenting an estimate of revenue backlog for our Payments and Banking: Large Financial Institution segments which is defined as an estimate of revenue for software licenses, including term licenses, professional services, and hosting services, in each case as specified in executed contracts that we believe will be recognized in revenue over the next 12 months. The portion of the estimate from our Banking: Large Financial Institution segment does not include revenue associated with the Company's Custom Projects. We believe that presenting this estimate provides supplemental information and an alternative presentation useful to investors understanding trends in our business including the shift we are experiencing toward recognizing more software license revenue using the percentage of completion method.

Our estimate of revenue backlog requires substantial judgment of our management, is based on a number of assumptions, which may turn out to be inaccurate or wrong, and is subject to a number of factors and uncertainties, many of which are outside of our control. Such assumptions, factors and uncertainties include, but are not limited to, the following:

  • Revenue for term licenses and hosting services are the annualized amount expected over the next 12 months as of the date presented;
  • Foreign currency exchange rates are assumed to remain constant over the 12 month period for contracts stated in currencies other than the U.S. Dollar;
  • Perpetual licenses and professional services are based on current estimates of project completion over the next 12 months;
  • Our customers may attempt to renegotiate or terminate their contracts for a number of reasons, including mergers, changes in their financial condition or general changes in economic conditions within their industries or geographic locations;
  • We may experience delays in the development or delivery of products or services specified in customer contracts; and
  • Our estimate is based on constant hosting transaction volumes, and changes in hosting transaction volumes may impact the amount of revenue actually recognized in future periods.

Estimates of future financial results are inherently unreliable. Accordingly, there can be no assurance that the amounts included in our estimate of revenue backlog will be recognized over the next 12 months, or at all. Additionally, because our estimate of revenue backlog is an operating metric, it is not subject to the same level of internal review or control as a U.S. GAAP financial measure.

About S1 Corporation

Leading banks, credit unions, retailers, and processors need technology that adapts to the complex and challenging needs of their businesses. These organizations want solutions that can respond quickly to changes in the marketplace and help grow their businesses.  For more than 20 years, S1 Corporation (Nasdaq:SONE) has been a leader in developing software products that offer flexibility and reliability. Over 3,000 organizations worldwide depend on S1 for payments, online banking, mobile banking, voice banking, branch banking and lending solutions that deliver a competitive advantage. More information is available at www.s1.com.

Forward Looking Statements

This press release contains forward-looking statements within the safe harbor provisions of the Private Securities Litigation Reform Act. These statements include statements with respect to our financial condition, results of operations and business. The words "believes," "expects," "may," "will," "should," "projects," "contemplates," "anticipates," "forecasts," "intends" or similar terminology identify forward-looking statements. Forward-looking statements may include projections of our revenue, expenses, Adjusted EBITDA, revenue backlog, capital expenditures, earnings per share, product development projects, future economic performance or management objectives. These statements are based on our beliefs as well as assumptions made using information currently available to us. Because these statements reflect our current views concerning future events, they involve risks, uncertainties and assumptions. Therefore, actual results may differ significantly from the results discussed in the forward-looking statements. The risk factors included in our reports filed with the Securities and Exchange Commission (and available on our web site at www.s1.com  or the SEC's web site at www.sec.gov) provide examples of risks, uncertainties and events that may cause our actual results to differ materially from the expectations we describe in our forward-looking statements. Except as provided by law, we undertake no obligation to update any forward-looking statement for any reason, even if new information becomes available.

S1 Corporation 
Consolidated Statements of Operations 
(In thousands, except share and per share data) 
(Unaudited) 
TABLE 1
     
   Three Months Ended   Six Months Ended 
  6/30/2010 6/30/2009 6/30/2010 6/30/2009
         
Revenue:        
Software licenses  $ 4,832  $ 9,718  $ 10,571  $ 18,774
Support and maintenance  15,145  14,951  30,788  28,778
Professional services  17,870  24,090  35,300  47,165
Hosting  13,927  12,083  26,274  24,413
Total revenue  51,774  60,842  102,933  119,130
         
Operating expenses:        
Cost of software licenses  569  1,272  951  2,112
Cost of professional services, support and maintenance   20,661  18,537  40,075  36,797
Cost of hosting  6,893  7,118  13,561  14,090
Selling and marketing   6,871  9,441  13,555  15,929
Product development   8,753  8,973  17,473  17,145
General and administrative   5,928  7,475  12,975  12,325
Depreciation and amortization   2,635  2,427  5,021  5,000
Total operating expenses (1)  52,310  55,243  103,611  103,398
         
Operating (loss) income  (536)  5,599  (678)  15,732
         
Interest income   55  111  111  234
Interest expense   (118)  (199)  (238)  (360)
Other non-operating expense   (315)  (440)  (472)  (392)
Interest and other expense, net  (378)  (528)  (599)  (518)
         
(Loss) income before income tax expense  (914)  5,071  (1,277)  15,214
Income tax expense  (860)  (440)  (1,553)  (1,639)
Net (loss) income   $ (1,774)  $ 4,631  $ (2,830)  $ 13,575
         
(Loss) earnings per share:        
Basic  $ (0.03)  $ 0.09  $ (0.05)  $ 0.25
Diluted  $ (0.03)  $ 0.08  $ (0.05)  $ 0.25
         
Weighted average common shares outstanding - basic   51,843,559  52,868,795  51,791,139  52,851,339
Weighted average common shares outstanding - diluted  51,843,599  53,601,856  51,791,139  53,515,854
         
Reconciliation to Cash earnings (loss) per share:        
Diluted (loss) earnings per share  $ (0.03)  $ 0.08  $ (0.05)  $ 0.25
Amortization of intangibles  0.01  0.01  0.02  0.02
Stock-based compensation expense  0.02  0.06  0.02  0.01
Deferred income taxes  (0.01)  --   (0.01)  -- 
Non-GAAP Cash earnings (loss) per share  $ (0.01)  $ 0.15  $ (0.02)  $ 0.28
         
(1) Excludes charges for depreciation. Cost of software licenses includes amortization of acquired technology.   
 
S1 Corporation 
Consolidated Balance Sheets 
(In thousands, except share data) 
(Unaudited)
TABLE 2
      
   June 30, 
2010
December 31,
2009
     
 Assets     
 Current assets:     
 Cash and cash equivalents   $ 51,707  $ 61,784
 Accounts receivable, net   53,083  64,470
 Prepaid expenses   4,929  4,729
 Other current assets   7,500  4,931
 Total current assets   117,219  135,914
 Property and equipment, net   22,296  23,018
 Intangible assets, net   13,136  4,895
 Goodwill, net   145,325  126,605
 Other assets   7,791  9,634
 Total assets   $ 305,767  $ 300,066
     
 Liabilities and Stockholders' Equity     
 Current liabilities:     
 Accounts payable and accrued expenses   $ 9,361  $ 7,707
 Accrued compensation and benefits   8,583  11,569
 Current portion of debt obligation   5,515  1,170
 Accrued restructuring   2,220  2,096
 Income taxes payable   2,454  1,586
 Deferred revenues   36,764  26,837
 Other current liabilities   2,022  2,007
 Total current liabilities   66,919  52,972
 Debt obligation, excluding current portion   14  5,026
 Accrued restructuring, excluding current portion   357  1,381
 Other liabilities   2,861  2,046
 Total liabilities   $ 70,151  $ 61,425
     
 Stockholders' equity:     
 Preferred stock   10,000  10,000
 Common stock   520  517
 Additional paid-in-capital   1,789,726  1,787,772
 Accumulated deficit   (1,560,364)  (1,557,534)
 Accumulated other comprehensive loss   (4,266)  (2,114)
 Total stockholders' equity   235,616  238,641
 Total liabilities and stockholders' equity   $ 305,767  $ 300,066
     
Preferred shares issued and outstanding  749,064  749,064
Common shares issued and outstanding  52,019,479  51,712,710
 
S1 Corporation 
Consolidated Statements of Cash Flows 
(In thousands) 
(Unaudited) 
TABLE 3
  Three Months Ended Six Months Ended
  6/30/2010 6/30/2009 6/30/2010 6/30/2009
         
Cash flows from operating activities:         
Net (loss) income   $ (1,774)  $ 4,631  $ (2,830)  $ 13,575
Adjustments to reconcile net (loss) income to net cash provided by operating activities:         
Depreciation and amortization   2,927  2,884  5,492  5,915
Provision for doubtful accounts receivable and billing adjustments   880  (307)  928  92
Deferred income taxes   (450)  59  (556)  31
Stock-based compensation expense   809  3,091  1,182  560
Changes in assets and liabilities:         
(Increase) decrease in accounts receivable   (850)  (3,380)  10,698  (12,968)
Decrease (increase) in prepaid expenses and other assets   25  714  (380)  1,024
Increase in accounts payable and other liabilities   7  1,162  388  773
(Decrease) increase in accrued compensation and benefits   (190)  987  (2,296)  (1,280)
Increase (decrease) in income taxes payable   434  (308)  932  627
Increase (decrease) in deferred revenue   3,419  (286)  9,753  8,187
Net cash provided by operating activities   5,237  9,247  23,311  16,536
Cash flows from investing activities:         
Maturities of investment securities  1,071  231  1,071  917
Purchases of investment securities  --   --   (1,117)  -- 
Acquisition, net of acquired cash  --   --   (29,249)  -- 
Purchases of property, equipment and technology  (2,168)  (1,484)  (3,076)  (4,506)
Net cash used in investing activities   (1,097)  (1,253)  (32,371)  (3,589)
Cash flows from financing activities:         
(Payments) proceeds from exercise of employee stock awards  (100)  (12)  (148)  142
Payments on capital leases and debt obligations  (335)  (615)  (667)  (2,545)
Net cash used in financing activities   (435)  (627)  (815)  (2,403)
Effect of exchange rate changes on cash and cash equivalents   (241)  1,452  (202)  823
Net increase (decrease) in cash and cash equivalents   3,464  8,819  (10,077)  11,367
Cash and cash equivalents at beginning of period   48,243  66,388  61,784  63,840
Cash and cash equivalents at end of period   $ 51,707  $ 75,207  $ 51,707  $ 75,207
 
S1 Corporation 
Consolidated Statements of Operations 
(In thousands) 
(Unaudited) 
TABLE 4
         
   Three Months Ended   Six Months Ended 
  6/30/2010 6/30/2009 6/30/2010 6/30/2009
         
Revenue:        
Software licenses  $ 4,832  $ 9,718  $ 10,571  $ 18,774
Support and maintenance  15,145  14,951  30,788  28,778
Professional services  17,870  24,090  35,300  47,165
Hosting  13,927  12,083  26,274  24,413
Total revenue  51,774  60,842  102,933  119,130
         
Operating expenses:        
Cost of software licenses  569  1,272  951  2,112
Cost of professional services, support and maintenance   20,661  18,537  40,075  36,797
Cost of hosting  6,893  7,118  13,561  14,090
Selling and marketing   6,871  9,441  13,555  15,929
Product development   8,753  8,973  17,473  17,145
General and administrative   5,928  7,475  12,975  12,325
Depreciation and amortization   2,635  2,427  5,021  5,000
Total operating expenses (1)  52,310  55,243  103,611  103,398
         
Operating (loss) income  (536)  5,599  (678)  15,732
         
Interest income   55  111  111  234
Interest expense   (118)  (199)  (238)  (360)
Other non-operating expense   (315)  (440)  (472)  (392)
Interest and other expense, net  (378)  (528)  (599)  (518)
         
(Loss) income before income tax expense  (914)  5,071  (1,277)  15,214
Income tax expense  (860)  (440)  (1,553)  (1,639)
Net (loss) income   $ (1,774)  $ 4,631  $ (2,830)  $ 13,575
         
Reconciliation to Adjusted EBITDA:        
Net (loss) income   $ (1,774)  $ 4,631  $ (2,830)  $ 13,575
Interest and other expense, net  378  528  599  518
Income tax expense  860  440  1,553  1,639
Depreciation  2,182  2,144  4,236  4,435
Amortization  745  740  1,256  1,480
Stock-based compensation expense   809  3,091  1,182  560
Non-GAAP Adjusted EBITDA  $ 3,200  $ 11,574  $ 5,996  $ 22,207
         
(1) Includes stock-based compensation expense of:        
Cost of professional services, support and maintenance  $ 74  $ 213  $ 141  $ 61
Cost of hosting  33  23  64  43
Selling and marketing  89  1,147  13  (73)
Product development  14  236  (9)  106
General and administrative  599  1,472  973  423
Stock based compensation expense   $ 809  $ 3,091  $ 1,182  $ 560
 
S1 Corporation 
Payments Segment 
Statements of Operations 
(In thousands) 
(Unaudited) 
TABLE 5
 
   Three Months Ended   Six Months Ended 
  6/30/2010 6/30/2009 6/30/2010 6/30/2009
         
Revenue:        
Software licenses  $ 2,359  $ 5,536  $ 5,684  $ 10,534
Support and maintenance  5,161  4,659  10,462  8,732
Professional services  4,614  4,711  8,518  8,087
Hosting  263  189  569  342
Total revenue  12,397  15,095  25,233  27,695
         
Operating expenses:        
Cost of software licenses  7  583  121  888
Cost of professional services, support and maintenance   4,611  4,033  8,963  7,093
Cost of hosting  179  138  391  283
Selling and marketing   2,779  2,817  5,761  5,743
Product development   1,419  1,257  2,874  2,370
General and administrative   1,623  1,795  3,657  2,859
Depreciation and amortization   495  396  962  819
Total operating expenses (1)  11,113  11,019  22,729  20,055
         
Operating income  $ 1,284  $ 4,076  $ 2,504  $ 7,640
         
Reconciliation to Adjusted EBITDA:        
Operating income  $ 1,284  $ 4,076  $ 2,504  $ 7,640
Depreciation  373  273  718  574
Amortization  123  427  245  855
Stock-based compensation expense   275  570  433  136
Non-GAAP Adjusted EBITDA  $ 2,055  $ 5,346  $ 3,900  $ 9,205
         
(1) Includes stock-based compensation expense of:        
Cost of professional services, support and maintenance  $ 16  $ 166  $ 32  $ (32)
Cost of hosting  4  --   8  -- 
Selling and marketing  60  48  86  98
Product development  21  29  41  58
General and administrative  174  327  266  12
Stock based compensation expense   $ 275  $ 570  $ 433  $ 136
 
S1 Corporation 
Banking: Large Financial Institution Segment 
Statements of Operations 
(In thousands) 
(Unaudited) 
TABLE 6
 
   Three Months Ended   Six Months Ended 
  6/30/2010 6/30/2009 6/30/2010 6/30/2009
         
Revenue:        
Software licenses  $ 1,261  $ 1,315  $ 1,906  $ 3,784
Support and maintenance  4,934  5,363  10,180  10,334
Professional services  11,863  17,744  24,512  36,257
Hosting  6,391  6,960  12,590  14,200
Total revenue  24,449  31,382  49,188  64,575
         
Operating expenses:        
Cost of software licenses  308  203  436  513
Cost of professional services, support and maintenance   10,356  10,725  20,257  22,262
Cost of hosting  3,680  4,027  7,400  8,043
Selling and marketing   2,529  4,608  4,809  6,627
Product development   3,972  5,627  8,193  10,682
General and administrative   2,733  3,604  5,908  6,261
Depreciation and amortization   1,129  1,229  2,217  2,537
Total operating expenses (1)  24,707  30,023  49,220  56,925
         
Operating (loss) income  $ (258)  $ 1,359  $ (32)  $ 7,650
         
Reconciliation to Adjusted EBITDA:        
Operating (loss) income  $ (258)  $ 1,359  $ (32)  $ 7,650
Depreciation  1,129  1,229  2,217  2,537
Amortization  61  61  122  122
Stock-based compensation expense   340  1,794  464  280
Non-GAAP Adjusted EBITDA  $ 1,272  $ 4,443  $ 2,771  $ 10,589
         
(1) Includes stock-based compensation expense of:        
Cost of professional services, support and maintenance  $ 44  $ 39  $ 88  $ 77
Cost of hosting  12  6  24  8
Selling and marketing  10  935  (109)  (139)
Product development  (19)  196  (36)  26
General and administrative  293  618  497  308
Stock based compensation expense   $ 340  $ 1,794  $ 464  $ 280
 
S1 Corporation 
Banking: Community Financial Institution Segment 
Statements of Operations 
(In thousands) 
(Unaudited) 
TABLE 7
 
   Three Months Ended   Six Months Ended 
  6/30/2010 6/30/2009 6/30/2010 6/30/2009
         
Revenue:        
Software licenses  $ 1,212  $ 2,867  $ 2,981  $ 4,456
Support and maintenance  5,050  4,929  10,146  9,712
Professional services  1,393  1,635  2,270  2,821
Hosting  7,273  4,934  13,115  9,871
Total revenue  14,928  14,365  28,512  26,860
         
Operating expenses:        
Cost of software licenses  254  486  394  711
Cost of professional services, support and maintenance   5,694  3,779  10,855  7,442
Cost of hosting  3,034  2,953  5,770  5,764
Selling and marketing   1,563  2,016  2,985  3,559
Product development   3,362  2,089  6,406  4,093
General and administrative   1,572  2,076  3,410  3,205
Depreciation and amortization   1,011  802  1,842  1,644
Total operating expenses (1)  16,490  14,201  31,662  26,418
         
Operating (loss) income  $ (1,562)  $ 164  $ (3,150)  $ 442
         
Reconciliation to Adjusted EBITDA:        
Operating (loss) income  $ (1,562)  $ 164  $ (3,150)  $ 442
Depreciation  680  642  1,301  1,324
Amortization  561  252  889  503
Stock-based compensation expense   194  727  285  144
Non-GAAP Adjusted EBITDA  $ (127)  $ 1,785  $ (675)  $ 2,413
         
(1) Includes stock-based compensation expense of:        
Cost of professional services, support and maintenance  $ 14  $ 8  $ 21  $ 16
Cost of hosting  17  17  32  35
Selling and marketing  19  164  36  (32)
Product development  12  11  (14)  22
General and administrative  132  527  210  103
Stock based compensation expense   $ 194  $ 727  $ 285  $ 144


            

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