WAKEFIELD, Mass., Jan. 27, 2011 (GLOBE NEWSWIRE) -- Comverse, a global leader in BSS, today announced that Comverse ONE Billing & Active Customer Management solution has been awarded Business Process Framework (eTOM) certification by TM Forum, the world's leading industry association focused on improving business effectiveness for communications service providers (CSPs). Comverse achieved the highest conformance level attainable.
A key element of the TM Forum Integrated Business Architecture, the eTOM Business Process Framework defines best practices for both business and functional processes. It is implemented by CSPs around the world.
"TM Forum's Business Process Framework, commonly known as eTOM, is a key component of our Frameworx Integrated Business Architecture. The Business Process Framework helps to speed time to market for new services and drive down operational costs by providing a proven, standardized model of a service provider's core business processes," said George Greenlee, Senior Vice President Product Management TM Forum. "Our congratulations to Comverse, who recently successfully completed Business Process Framework conformance certification of their Comverse ONE product. The high level of conformance received by the product is testament to Comverse's commitment to the adoption of the Frameworx standard."
"In an environment where Service Providers must rely on scalable, proven and mature processes and procedures, TM Forum standards are becoming more important to the evolution of the communication industry," said Elisabeth Rainge, director, NGN Operations at IDC. "Comverse has incorporated the principles of the TM Forum's Business Process Framework into the development of the Comverse ONE BSS solution in an effort to help Service Providers quickly and easily take advantage of these best practices."
"Conformance with the TM Forum Business Process Framework is an integral part of the Comverse ONE Optimization Initiative," said Gabriel Matsliach, President Global Products & Operations at Comverse. "Certification of compliance with the most widely used and respected standard for business processes in the telecommunications industry advances our leadership in the BSS/OSS market and underscores our commitment to helping CSPs maximize the end-customer experience while reducing complexity and total cost of ownership."
The benefits derived from this initiative will be incorporated into all deployments of Comverse ONE.
About TMF
TM Forum is the world's leading industry association focused on improving business effectiveness for service providers and their suppliers. Serving the information, communications and entertainment industries, the Forum provides practical solutions, guidance and leadership to transform the way that digital services are created, delivered and charged.
For more information about TMF, please visit: http://www.tmforum.org/AbouttheTMForum/730/home.html
About Comverse
Comverse is the world's leading provider of software and systems enabling value-added services for voice, messaging, mobile Internet and mobile advertising; converged billing and active customer management; and IP communications. Comverse's extensive customer base spans more than 125 countries and covers over 450 communication service providers serving more than two billion subscribers. The company's innovative product portfolio enables communication service providers to unleash the value of the network for their customers by making their networks smarter. Comverse's solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, IP, IMS or converged network environments. Comverse is a subsidiary of Comverse Technology, Inc. (Pink Sheets:CMVT). For more information, visit www.comverse.com.
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