ORLANDO, FL--(Marketwire - February 28, 2011) - Nectar Services Corp. and Communication Resources, Inc. (CRI) announced at Enterprise Connect they have agreed to integrate Nectar's Converged Management Platform (CMP) into CRI's market leading Application Center, an innovative and reliable unified communications solution leveraging virtualization and offering "Private Cloud" computing environments based on Avaya Unified Communications applications.
"CRI's approach to serving their enterprise clients by providing extremely reliable, fault-tolerant voice and data services to national and multinational businesses is truly exciting," said Anthony Servidio, Chairman and CEO, Nectar. "They are a market leader in creativity, innovation and engineering, and have done the hard work necessary to take the burden of managing through the complexities of the transition to an all-IP environment out of the way so that enterprises never have to worry about whether their services work. We're thrilled to announce this new partnership and to go to market together with CMP embedded in CRI's solution."
"We recognize the need for fault tolerance and seamless communication, and by adding Nectar's CMP capabilities into our environment, we further advance our ability to manage often complex, distributed networks on behalf of our enterprise customers," said Robert Gill, President and CEO, CRI. "Our teams will integrate CMP's full suite of features, from real-time alarming to statistical reporting, bringing even more value to our current customers and our expanding marketplace as more enterprises move up to unified communications."
The CRI Application Center was announced in 2010, and features include worldwide support with:
- Complete and Automatic Failover
- Call preservation (supporting voice/video/data)
- Zero application downtime on failovers
- Seamless application upgrades
- Stackable architecture for increased capacity & functionality
- Highly reliable storage technology
- DR Configurations
Nectar's CMP technology adds extended remote monitoring capabilities:
- Correlation with network issues and real business processes
- Reduced problem-resolution timeframes to keep business operating smoothly
- Reduced management burden on internal staff
Key Features being added to the CRI Application Center include:
- Business Process Impact Views & Dashboards
- Multi-point monitoring
- Advanced reporting
- Voice Quality (QoS)
- SLA Monitoring & Reporting
- Availability & Performance Monitoring
- Centralized Inventory Service
Nectar is a software firm specializing in managed services technologies for voice and data networks, and is a wholly owned subsidiary of Juma Technology Corp (
About Nectar Services Corp (www.nectarcorp.com)
Nectar Services Corp. is an IP communications software firm specializing in managed services for voice and data networks. Nectar, a wholly-owned subsidiary of Juma Technology Corp (
About Communication Resources, Inc. (www.crinj.com)
CRI (Communication Resources, Inc.) has risen as the leader in messaging and unified communications. We are ahead of the curve with technological developments and our professional services are unparalleled. CRI is an Avaya Gold Business Partner, an Avaya DevConnect Partner, a certified vmware developer, a Microsoft and IBM business partner. For the last 20 years the combination of CRI Value Added Services and a complete array of voice messaging products such as Avaya AURA, Presence Services, Modular Messaging, Octel, one-X Portal, and one-X Mobile, have assured customers complete satisfaction. Our Engineers are highly trained in cutting edge technologies and mission critical enterprise applications and they specialize in standard and non-standard implementation of Avaya Unified Communication applications including Citrix environments and vmware. We offer our own Integrated Server Solutions for ACE, UC, Msg, and Conf. Visit us at www.crinj.com
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Nectar Services Corp.
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Cynthia Artin
845-304-3790