LOD, Israel, July 6, 2011 (GLOBE NEWSWIRE) -- AudioCodes (Nasdaq:AUDC), a leading provider of Voice over IP (VoIP) technologies, today announced it has added an IP based call recording solution to the company's Microsoft Unified Communication product portfolio.
SmartTAP for Microsoft Unified Communications (UC) is a secure call recording solution that enables the recording of key business interactions within the Microsoft UC environment, including Microsoft Lync and Office Communications Server R2. Leveraging years of experience in developing call recording solutions, SmartTAP is built on proven technology that can be easily configured using an intuitive web-based interface. This simplifies system deployment and reduces the need for support. SmartTAP is compatible with VoIP, TDM, and hybrid telephony environments.
"As more Enterprises adopt Microsoft Lync as their unified communications platform, the need to record critical voice conversations is increasing rapidly," stated Nimrod Borovsky, Vice President of Marketing at AudioCodes. "We are pleased to now offer a call recording solution as part of our overall Microsoft Unified Communications strategy."
"As the providers of the prairieFyre Contact Center for Microsoft Lync, we have found the SmartTap solution compelling for our Lync-based contact center solutions," said Chris Courneya, CEO, prairieFyre Software. "SmartTap records calls without consuming valuable resources, such as conferencing services. Instead, it deploys a certified plug-in on the Lync server that decrypts SRTP signaling thereby preserving data integrity, conversation quality and ACD performance."
Within the SmartTAP environment, voice conversations are recorded in Microsoft's native RTA codec, and require no additional PBX setup or configuration. SmartTAP is an ideal solution for companies in the financial services sector, as well as other highly regulated industries. In addition to compliance recording, SmartTAP is a complete call recording solution for mitigating liability, customer disputes, and quality assurance.
SmartTAP can be installed on stand-alone servers, or alternatively integrated into the AudioCodes Mediant 1000 platform, that is also qualified as a Microsoft Enhanced Gateway and Survivable Branch Appliance. SmartTAP supports up to 300 concurrent calls on a single server, and complements the existing line of AudioCodes products for the Microsoft Lync environment, which include support for Lync connectivity into existing TDM PBXs, IP-PBXs, PSTN networks, SIP Trunks, existing IP Phones, Smartphones and more.
AudioCodes will be exhibiting at the upcoming Microsoft WPC Conference, Los Angeles, California, USA, demonstrating a number of new products in booth #327.
About AudioCodes
AudioCodes Ltd. designs, develops and sells advanced Voice over IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes is a VoIP technology market leader focused on converged VoIP & data communications and its products are deployed globally in Broadband, Mobile, Cable, and Enterprise networks. The company provides a range of innovative, cost-effective products including Media Gateways, Multi-Service Business Gateways, Session Border Controllers (SBC), Residential Gateways, IP Phones, Media Servers and Value Added Applications. AudioCodes' underlying technology, VoIPerfectHD™, relies on AudioCodes' leadership in DSP, voice coding and voice processing technologies. AudioCodes High Definition (HD) VoIP technologies and products provide enhanced intelligibility and a better end user communication experience in Voice communications. For more information on AudioCodes, visit http://www.audiocodes.com
Statements concerning AudioCodes' business outlook or future economic performance; product introductions and plans and objectives related thereto; and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters, are "forward-looking statements'' as that term is defined under U.S. Federal securities laws. Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets in particular; shifts in supply and demand; market acceptance of new products and continuing products' demand; the impact of competitive products and pricing on AudioCodes' and its customers' products and markets; timely product and technology development/upgrades and the ability to manage changes in market conditions as needed; possible disruptions from acquisitions; the integration of acquired companies' products and operations into AudioCodes' business; and other factors detailed in AudioCodes' filings with the Securities and Exchange Commission. AudioCodes assumes no obligation to update the information in this release.
©2011 AudioCodes Ltd. All rights reserved. AudioCodes, AC, AudioCoded, Ardito, CTI2, CTI², CTI Squared, HD VoIP, HD VoIP Sounds Better, InTouch, IPmedia, Mediant, MediaPack, NetCoder, Netrake, Nuera, Open Solutions Network, OSN, SmartTAP, Stretto, TrunkPack, VMAS, VoicePacketizer, VoIPerfect, VoIPerfectHD, What's Inside Matters, Your Gateway To VoIP and 3GX are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.