APAC, Senator Reid Announce 300 New Jobs Planned for Nevada

LAS VEGAS, NV--(Marketwire - Oct 20, 2011) - Three hundred customer service positions supporting certain national clients of APAC Customer Services, Inc. (NASDAQ: APAC) are planned for Nevada, the company and Nevada Senator Harry Reid (D-Nev.) announced today.

The positions will serve APAC's customers located in Nevada and throughout the country, and represent positions that are being "in-shored" -- transferred back to the United States from international locations. Those clients include Medco Health Solutions, which is the state's second-largest employer.

APAC is locating these positions to Nevada in response to its clients, who have expressed a desire to bring work that is outsourced and off-shored back into the United States. In doing so, the company is leveraging Nevada's business-friendly climate and the talented pool of employees whose skill and expertise is instrumental to serving the sophisticated and exacting needs of APAC clients.

"With our state still struggling to recover, today's announcement that three hundred good paying jobs are being shipped back into the state from overseas is very welcome news," said Senator Reid. "We must do everything we can to get Nevadans back on the job. I applaud APAC for their commitment to being part of that effort and creating jobs right here in Nevada at a time when we need them the most."

The positions will be located in an office complex that will be named later this year. The positions will be dedicated to offering telephone, telephone-based or remote clinical and administrative customer services for APAC clients that have operations nationwide.

"We are pleased to collaborate with Senator Reid in ensuring these positions are brought back to Nevada. It is a testament to the state's attractive business climate," said APAC Senior Vice President and Chief Operating Officer Art DiBari.

Hiring is expected to begin in January. Those interested in applying for positions can obtain more information at http://www.apaccustomerservices.com/apac_careers/.

About APAC
APAC Customer Services, Inc. (NASDAQ: APAC) is a leading provider of quality customer care services and solutions for market leaders in healthcare, business services, communications, media & publishing, travel & entertainment and financial services industries. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. For more information, call 1-800-OUTSOURCE. APAC's comprehensive web site is at http://www.apaccustomerservices.com.

This press release contains "forward-looking statements" as that term is defined in the Private Securities Litigation Reform Act of 1995. These statements involve risks and uncertainties that may cause results to differ materially from those set forth in the statements. No forward-looking statement can be guaranteed, and actual results may differ materially from those projected. We undertake no obligation to publicly update any forward-looking statement, whether as a result of new information, future events, or otherwise. Forward-looking statements in this press release should be evaluated together with the risks and uncertainties that affect our business, particularly those mentioned in the Risk Factors section of the Company's Annual Report on Form 10-K filed with the Securities and Exchange Commission.