AudioCodes Supplies Polkomtel With VoIP Gateways and IP Phones for Its Contact Center

Polkomtel, One of the Largest Mobile Operators in Poland, Selects Audiocodes Products to Provide VoIP Connectivity for Its Genesys-Based Contact Center Serving Millions of Subscribers


LOD, Israel, May 2, 2012 (GLOBE NEWSWIRE) -- AudioCodes (Nasdaq:AUDC), a leading provider of Voice over IP (VoIP) technologies and Voice Network products, today announced that Polkomtel S.A., one of the largest mobile operators in Poland with more than 14 million subscribers, has selected AudioCodes' Mediant 2000 VoIP Media Gateways and 310HD High-Definition IP Phones to enable high quality, reliable VoIP connectivity for its Genesys-based IP contact center locations.

"AudioCodes' hardware fully met all parties' expectations for Polkomtel's project for the gradual migration of its multisite contact center from a traditional telephony system to a next generation IP solution based on the Genesys SIP Server platform using VoIP technology," said Konrad Lelonek, Project Manager at Qumak-Sekom, a leading system integrator in Poland that implemented the overall solution at Polkomtel. "Now, using AudioCodes Media Gateways, the IP contact center infrastructure can interface seamlessly with the PSTN and communicate with the remaining legacy infrastructure. In addition, all Polkomtel's contact center agents are now using AudioCodes 310HD IP phones for their everyday work."

"AudioCodes VoIP gateways have enabled Polkomtel to gradually migrate their Contact Center from a mixed TDM/PBX environment into a unified SIP-enabled environment with the Genesys SIP Server," commented Richard Barton, Director of Product Management at Genesys. "This infrastructure migration is supported by AudioCodes' full product certification and seamless integration with the Genesys SIP Server."

"AudioCodes is delighted to have been chosen as the platform of choice for another market leading service provider," said Nimrod Borovsky, Vice President of Marketing at AudioCodes. "Using our specially designed gateway integration with Genesys and high definition IP Phones, large service providers such as Polkomtel can streamline their contact center infrastructure and deliver the reliability and quality required for mission-critical business communications."

About AudioCodes

AudioCodes Ltd. (Nasdaq:AUDC) designs, develops and sells advanced Voice over IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes is a VoIP technology market leader focused on converged VoIP and data communications and its products are deployed globally in Broadband, Mobile, Enterprise networks and Cable. The Company provides a range of innovative, cost-effective products including Media Gateways, Multi-Service Business Gateways, Session Border Controllers (SBC), Residential Gateways, IP Phones, Media Servers and Value Added Applications. AudioCodes' underlying technology, VoIPerfectHD™, relies on AudioCodes' leadership in DSP, voice coding and voice processing technologies. AudioCodes' High Definition (HD) VoIP technologies and products provide enhanced intelligibility and a better end user communication experience in Voice communications. For more information on AudioCodes, visit http://www.audiocodes.com.

Statements concerning AudioCodes' business outlook or future economic performance; product introductions and plans and objectives related thereto; and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters, are "forward-looking statements'' as that term is defined under U.S. Federal securities laws. Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets in particular; shifts in supply and demand; market acceptance of new products and the demand for existing products; the impact of competitive products and pricing on AudioCodes' and its customers' products and markets; timely product and technology development, upgrades and the ability to manage changes in market conditions as needed; possible disruptions from acquisitions; the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes' business; and other factors detailed in AudioCodes' filings with the U.S. Securities and Exchange Commission. AudioCodes assumes no obligation to update the information in this release.

©2012 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, OSN, SmartTAP, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP and 3GX are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.



            

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