NEW YORK, NY--(Marketwire - Jun 20, 2012) - Arkadin, a leading global collaboration solutions provider, reports that Commonwealth Financial Network, the nation's largest privately held independent broker/dealer, has selected Arkadin Webcast to provide its network of 1,400 independent financial advisors with the guidance they need to comply with securities law and other regulatory matters.
"We strive to enhance our advisors' understanding of the rules that govern the investment industry," says Scott Wilkinson, compliance advisor at Commonwealth. "Educational seminars delivered as virtual events that can be hosted live or on-demand at a future date are the most efficient means for us to communicate this information. Our advisors are scattered throughout the country so the flexible scheduling offered by webcasts is crucial."
According to Wilkinson, Arkadin Webcast meets Commonwealth's stringent security requirements for financial reporting as well as product and service excellence. "Our Anything but Common® philosophy drives us to ensure that our advisors have the appropriate tools for satisfying the needs of their clients."
"Arkadin's multiple levels of built-in security and seamless reporting functionality, which are essential for compliance management, are extremely reliable," continued Wilkinson. "And the easy to use interface is a key factor in getting our advisors to participate in the program."
With its frequent production schedule of four-to-six webcasts per month, Commonwealth values Arkadin's in-house event production team and convenient scheduling features. "Customer service is paramount at Commonwealth. Arkadin's capable team of producers enables us to maintain a frequent schedule without any backlogs. We recognize good service and they provide it in spades."
"Commonwealth's experience is a testament to the value of Arkadin Webcast for financial compliance and reporting," says Mark Alexander, president, Arkadin North America. "Exceptional customer service is in our DNA, so it's especially gratifying to meet their high threshold for service and product excellence."
Arkadin Webcast is ideal for financial organizations and investor relations professionals in need of large-scale virtual events. Events are customized to meet requirements for multimedia (audio, video and slides) and can be managed by a professional hands-on support team. Key features:
- Custom-branded virtual venues with live operator assistance and professional event production to facilitate speaker introductions, Q&A and live support
- Online registration, audience polling and interactivity tools for keeping audiences engaged
- Password protection, registrant authentication, secure data transfer over a private delivery network, and IP address blocking
- Recording and archiving capabilities
About Arkadin
Founded in 2001, Arkadin is a leading Global Collaboration Service Provider offering a complete range of remote collaboration solutions from audio, web and video conferencing to Unified Communications. Arkadin enables all types and sizes of organizations to communicate and collaborate effectively using its user-friendly and cost-efficient solutions to increase business productivity. With a global network of 50 operating centres in 29 countries throughout Asia, Europe, Middle East, Africa, Latin America and North America, Arkadin delivers its business solutions around the world using a Software as a Service model so enabling customers to benefit from fast, scalable deployments with a high ROI. Arkadin provides added value to its base of over 25,500 customers with dedicated, local support. To find out more about Arkadin please visit www.arkadin.com.
About Commonwealth Financial Network
Founded in 1979, Commonwealth Financial Network, member FINRA/SIPC, and a registered investment adviser, is the nation's largest, privately held independent broker/dealer, with headquarters in Waltham, Massachusetts, and San Diego, California. J.D. Power and Associates ranks Commonwealth "Highest in Independent Advisor Satisfaction Among Financial Investment Firms" two times in a row.* The firm supports more than 1,400 independent registered representatives nationwide and makes available a comprehensive array of financial products and services. For more information, please visit www.commonwealth.com.
*Commonwealth Financial Network received the highest numerical score in the independent advisor segment in the proprietary J.D. Power and Associates 2010 and 2012 Financial Advisor Satisfaction Studies(SM). The 2012 study was based on nearly 2,800 total responses and measures overall financial advisor satisfaction among advisors registered with Financial Industry Regulatory Authority (FINRA) investment firms. Proprietary study results are based on experiences and perceptions of financial advisors surveyed between November 2011 and January 2012. Your experiences may vary. Visit jdpower.com.