Dean Evans & Associates Inc. Honored at The 2013 American Business Awards (Stevies(R)) for Excellence in Customer Service

DENVER, CO--(Marketwired - Jun 25, 2013) - Dean Evans & Associates Inc. (www.dea.com), a leader in the development of sophisticated room scheduling, web calendaring and online event registration/survey software, announced today that it was honored as a winner of the 2013 Customer Service Department of the Year in the Computer Software category by The American Business Awards.

The American Business Awards are the nation's premier business awards program. All organizations operating in the U.S are eligible to submit nominations -- public and private, for-profit and non-profit, large and small. 

More than 3,200 nominations from organizations of all sizes and in virtually every industry were submitted for consideration this year. Nominations spanned numerous categories, including Most Innovative Company of the Year, Management Team of the Year, and Customer Service Department of the Year, among others.

"Employees are the most important brand ambassadors for any company and our support team represents us well. But more importantly they are consistently meeting, and often exceeding, our customers' expectations and that's what matters," said Dean Evans, company president and founder. "This company has grown to become one of the top providers of facility management software because of our client-centric focus -- everything we do is for our customers and our support team reinforces that philosophy every day. Congrats to our team for being recognized by The American Business Awards for the third consecutive year. It is an absolute honor."

Award winners were selected by more than 320 executives nationwide who participated in the judging process this year. The annual competition is structured so that organizations compete against other businesses of the same size, in the same industry. 

"Each and every day I come in to work my team impresses me," said Joann Amoroso, customer care manager. "Their willingness to go above and beyond for our customers and always doing so with a smile on their face is truly phenomenal. This is one of the best teams I have had the pleasure of working with in all my years in support. At the end of the day, if our customers are satisfied then we got it right. This Stevie attests to the hard work and dedication of this team, day in and day out. We are very thankful for this recognition."

The awards were presented on Monday, June 17, 2013 during ceremonies at the Fairmont Chicago Millennium Park Hotel in Chicago, Ill. For more information please visit www.stevieawards.com/aba. 

About Dean Evans & Associates
Founded in 1986 and based in Denver, Dean Evans & Associates is a leader in the development of sophisticated software systems for a wide variety of tasks including: meeting and event scheduling, resource management, academic scheduling, shared workspace management (office "hoteling"), web calendaring and online registration and surveys. More than 4,000 organizations including many Fortune 100 companies and hundreds of other corporations, over 1,000 higher education campuses, five of the six largest U.S. banks and thousands of conference centers, religious organizations, law firms, hospitals, cultural venues and sports facilities rely on EMS software. The company's products are used in over 75 countries and are backed by an award winning Customer Support team. In 2012, Dean Evans & Associates, Inc. was named a "Top Workplace" by the Denver Post. For more information visit www.dea.com and follow Dean Evans & Associates Inc. on Twitter and LinkedIn.

About the Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. A fifth program, the Asia-Pacific Stevie Awards, will debut this year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.