NEW YORK, Sept. 18, 2013 (GLOBE NEWSWIRE) -- Neebula Systems announces a free webinar on September 25 that will show how to understand business context of information technology (IT) incidents, problems, events, and alerts.
"The inherent complexity of today's data center utilizing virtualization technology along with cloud computing resources has made it increasingly difficult to understand the business impact of IT events or incidents," said Bob Johnson, chief marketing officer, Neebula. "It's essential to identify the source of problems quickly to reduce the 'mean-time-to-know' while at the same time understanding the difference between a customer-facing problem and a back-office system being offline."
Johnson, along with Neebula solution architect Stu Curtis, will discuss a new approach called "Topological Analysis" that can bridge monitoring information with application and infrastructure models so that IT has an overall view that enables problems to be diagnosed efficiently, as well as prioritizing those in terms of their impact to ongoing business.
The webinar will provide insights into how IT professionals can:
- Reduce Mean-Time-to-Know ("MTTK") and Mean-Time-to-Repair ("MTTR")
- Apply and prioritize business context to incidents, problems, events, and alerts
- Definitively illustrate how IT affects business operations
- More quickly diagnose incidents and problems
- Determine public cloud availability and performance
Webinar: Finally Prioritize Events on Business Impact (For Real This Time!)
Date: Wednesday, September 25, 2013
Time: 2 p.m. Eastern time / 11 a.m. Pacific time
More information and registration is available at www.neebula.com/landing/finally-prioritize-events-on-business-impact-for-real-this-time.
About Neebula: "IT all Starts with the Map"
Neebula provides Service-Centric Availability Management software that improves IT performance and availability through an automated and unified approach to mapping business services which is 20 times faster and 80 percent less expensive compared to other solutions. Optimized for software-as-a-service (SaaS) delivery, Neebula encourages IT organizations to shift from monitoring data center silos (servers, network, storage, applications) to managing end-user business services (examples: CRM, billing, tax payment, fund transfer services). Believing that effective IT "Starts with the Map," Neebula's unique technology automatically creates and maintains a run-time map of business services including underlying physical, virtual, network, and storage infrastructure. Focused on business impact and realizing that IT should monitor only what matters, Neebula's run-time service map enriches event management and monitored information by presentation in the context of the business service, resulting in improved IT change control, rapid problem isolation, and meaningful service health monitoring. While no CMDB is required, Neebula service maps can be imported into software from BMC Software, CA Technologies, HP, IBM, and ServiceNow, making existing CMDBs "service-aware" with run-time accuracy. Headquartered in New York and Tel Aviv, Neebula has an installed base of global enterprises, Fortune 10,000 companies, and government/education customers in Europe and North America.