LINCOLN, Neb., Oct. 21, 2013 (GLOBE NEWSWIRE) -- National Research Corporation is pleased to publicly recognize the nation's top hospitals as 2013/2014 Consumer Choice Award winners. The award identifies hospitals that healthcare consumers have chosen as having the highest quality and image throughout the U.S. This is the eighteenth year National Research has awarded hospitals whose consumers have recognized them for providing the highest quality healthcare.
Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company's Market Insights Survey. This study surveys over 270,000 households in the contiguous 48 states and the District of Columbia. From the households surveyed, hospitals named by consumers are analyzed and ranked based on their Core Based Statistical Areas (CBSAs) as defined by the U.S. Census Bureau, with the winning facilities being ranked the highest.
"We are thrilled to offer this annual award because we understand how important the role of reputation plays in healthcare consumer decision-making," said Susan L. Henricks, President and Chief Operating Officer at National Research. "These winners have done an outstanding job of representing their organizations in terms of high quality care, improvement initiatives, and positive consumer perceptions and experiences. The consumers have spoken, and we congratulate the winning hospitals in receiving this honor."
About National Research Corporation
For more than 30 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today the company's focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.
Recognized by Modern Healthcare as one of the largest patient satisfaction firms in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.
National Research is headquartered in Lincoln, Nebraska. For more information, call 800-388-4264, write to info@nationalresearch.com, or visit www.nationalresearch.com.