TROY, Mich., April 14, 2014 (GLOBE NEWSWIRE) -- Minutes after the Cornerstone Bank in Fargo, N.D. was robbed, the Red River Regional Dispatch Center (RRRDC) and their five consolidated public safety agencies leveraged a shared radio system and New World Systems' multi-jurisdictional Aegis™ Public Safety Software to capture the suspect as he fled across state lines to Clay County, Minn.
When RRRDC received the 9-1-1 call reporting the incident, dispatchers immediately sent an alert over the radio and through New World's Computer Aided Dispatch (CAD) software to all of the law enforcement agencies' mobile units.
"One of our savvy dispatchers recognized the description of the suspect's vehicle as one that had been stolen the previous day and she was able to get that information out through New World's software to everyone in our consortium," said Byron Sieber, Director of RRRDC. "Almost immediately, that vehicle was spotted across the river in Minnesota."
After a brief chase, the suspect left the vehicle on foot. Listening to this activity on the radio, Sheriff Bill Bergquist was able to track the suspect down and take him into custody. Thanks to multiple agencies cooperating and the ability to seamlessly share information between agencies, the suspect was found and apprehended several minutes after the incident.
"Safety risks to officers and the public are minimized when agencies can share information this quickly," said Sieber. "Years ago when it was common for agencies to be on different systems, you'd have to make separate calls to alert each agency to what's going on. Today, with New World's software and a shared radio, everyone is informed of all of the details right away."
The RRRDC is the nation's first regional dispatch center to cross state lines. The consortium's public safety agencies serve a population of more than 215,000 residents from Fargo, West Fargo and Cass County, N.D., and Moorhead and Clay County, Minn. Since 2009, the RRRDC has been using New World's Aegis CAD, Records Management, Mobile Computing, Field-Based Reporting, Corrections Management and Justice Information Sharing software to protect and serve the community.
Trusted by more than 1,000 public sector organizations nationwide, New World Systems designs, develops, markets, supports and implements the integrated Aegis™ Suite of Public Safety Solutions for Law Enforcement, Fire and EMS and Logos.NET™ Public Administration Suite for local governments.