MEDIA ALERT: i2i Customer Journey Workshop Hits Chicago

CUPERTINO, CA and CHICAGO, IL--(Marketwired - May 7, 2015) -

WHAT:
i2i Customer Journey Workshop Series, Chicago

Business transformation can be achieved when companies understand their customers and take the actions necessary to create positive experiences. In the i2i Customer Journey Workshop series, internationally recognized customer strategist, author and speaker Phil Winters describes how to gain a deeper understanding of the customer experience and use it to effect change in your business. Attendees will learn how to create their own customer journey map, identify the key points of individual-to-individual (i2i) connection and operationalize the actions that make customer relationships extraordinary. Mr. Winters will offer personalized analysis and recommendations to dramatically enhance business performance through strategic customer engagement.

Upcoming workshops are planned for Costa Mesa, Calif.; Mexico City; Monterrey, Mexico; Munich; Frankfurt, Germany; Sydney; London; and Zurich.

WHEN:
Thursday, May 14, 2015, 8 a.m.-1 p.m. CT (networking lunch included)

WHERE:
The Art Institute Chicago
Stock Exchange Trading Room
111 South Michigan Ave.
Chicago, IL 60603

Registration is free, compliments of SugarCRM. For more information or to register, click here.

About SugarCRM
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable customer relationship management (CRM) solution on the market. By placing the individual at the center of its solution, SugarCRM is putting the "i" in CRM and empowering people at all levels of an organization to better understand and engage with customers. Based in Silicon Valley, SugarCRM is backed by Goldman Sachs, Draper Fisher Jurvetson, NEA, and Walden International. More than 1.5M individuals in over 120 countries rely on SugarCRM. To learn more visit SugarCRM or follow @SugarCRM.