Lingotek Helps Princess Cruises Manage "Translation at Sea"

LEHI, UT--(Marketwired - May 11, 2015) - Princess@Sea is an industry-first, guest-facing, multilingual digital experience platform built on Drupal.

In the cruise industry where exotic destinations and customer service define the guest's experience, multilingual content is a key ingredient of that experience. "Princess@Sea fundamentally changes the way our guests access information onboard our ships," said Mario Siebaldi, Vice President, Guest Services & Technology at Princess Cruises (NYSE: CCL). "Princess@Sea provides valuable information directly to our guests' mobile devices. Guests can chat with each other, plan their day's events and activities, review the ship's itinerary and port guides, browse restaurant menus and even access their stateroom accounts."

A few years ago, Princess Cruises decided to redefine the onboard guest digital experience by creating Princess@Sea, their first guest-facing multilingual digital experience platform. A new era was introduced that combines continuous multilingual content delivery, made possible in part by the integration of Lingotek's cloud-based Translation Management System (TMS) and their Lingotek - Inside Drupal module (see case study).

The "Princess@Sea" application contains over 60,000 words of content spread across hundreds of web pages. Managing the localization process without a translation management system would have been a very challenging endeavor. Princess Cruises wanted best-in-class technology that utilized customizable workflow options, allowing them to involve in-house experts as well as third-party professional linguists to help with the translation of content.

"Princess Cruises is a very forward-thinking company. Mario's team is comprised of truly innovative and creative thinkers," stated Rob Vandenberg, President and CEO of Lingotek. "Lingotek is proud to be a major part of the Princess Cruises 'Translation at Sea' solution and looks forward to working with them on continued projects."

To learn more Lingotek + Princess Cruises you can access the following resources:

• Read the Case Study here.
• Webinar on May 21st at 10 AM PDT. Click here to register.
• DrupalCon LA Session May 15th 3:45 - 4:45 PM PDT. Click here to learn more.
• Visit the Lingotek booth at DrupalCon LA (806) or Princess Cruises booth at (506) to learn more.

About Lingotek
Lingotek | The Translation Network enables the creation and management of multilingual content inside your enterprise applications. The Lingotek solution leverages People, Process and Technology. We have unparalleled expertise in web content, documentation, and software localization and employ a proven translation and localization process. This, combined with our cloud-based translation management system, empowers enterprises to engage customers globally. Lingotek was named by Gartner, Inc. as a 2012 Cool Vendor in Content Management. The company is based in Lehi, Utah and is funded by Signal Peak Ventures and In-Q-Tel.

About Princess Cruises
One of the best-known names in cruising, Princess Cruises first set sail in 1965 with a single ship cruising to Mexico. Today, the line has grown to become the third largest cruise line in the world, renowned for innovative ships, an array of onboard options, and an environment of exceptional customer service. A recognized leader in worldwide cruising, Princess offers approximately 1.7 million guests each year the opportunity to escape to the top destinations around the globe, aboard a fleet of 18 modern vessels.