LAWRENCEVILLE, Ga., May 28, 2015 (GLOBE NEWSWIRE) -- Encompass Supply Chain Solutions, Inc., a leading provider of forward and reverse logistics for a diverse range of finished goods and replacement parts, today announced it will manage the spare parts supply chain for Sony’s comprehensive consumer electronics line.
Under an agreement with Sony, Encompass will manage all aspects of the consumer service parts supply chain. Encompass currently distributes non-warranty Sony parts as an authorized distributor. Effective immediately, Encompass will supply parts to other distributors, authorized service network, service dealers, third-party administrators, international affiliates, and end users through the distribution facilities in Florida, Georgia and Nevada.
“Having supported the renowned Sony brand over the past several years, we are excited to have this opportunity to expand our relationship and further enhance world-class aftermarket service to their customers,” said Robert Coolidge, Encompass president and CEO. “As more and more manufacturers trend toward partnering with distributors to manage their repair parts programs, Encompass is ready to lead with decades of expertise and comprehensive resources.”
“Sony is committed to continually enhancing and streamlining our processes to ensure maximum customer satisfaction and to strengthen Sony brand loyalty,” said Stacy Golden, director of the Sony Repair Parts Operation.
“We conducted a thorough analysis of our aftermarket operations, and with their strong, well-established parts infrastructure and deep knowledge of our products, we believe Encompass is the right partner,” added Golden.
About Sony Electronics
Headquartered in San Diego, Sony Electronics is a leading provider of audio/video electronics and information technology products for the consumer and professional markets. Operations include research and development, engineering, sales, marketing, distribution and customer service.
Sony is noted for a wide range of consumer audio/visual products, such as the BRAVIA® 4K Ultra HD, 3D and high-definition televisions, Cyber-shot® compact cameras, Alpha Interchangeable Lens Cameras, Handycam® camcorders, high-resolution audio products and portable audio products. Sony is also a leading manufacturer of audio/video technologies for broadcast, live production and B2B applications, highlighted by the CineAlta™ 4K cameras, SXRD™ 4K digital projectors, XDCAM line of tapeless technologies and a range of A/V professional products and accessories.
For more information, visit Sony.com/News or join the Sony Communities:
About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliances and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.
Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com and follow us on Facebook and Twitter.