New Orleans, Louisiana, Sept. 26, 2017 (GLOBE NEWSWIRE) -- Live from the Clio Cloud Conference 2017 in New Orleans, Ruby® Receptionists will be showcasing benefits of its integration with Clio’s practice management system along with its legendary services in booth 23. The annual conference attracts leaders from across the legal and technology industry who want to learn, be inspired, and innovate.
With more than 40% of customers in the legal field, Ruby understands the unique needs of solo and small-firm practitioners to stay competitive while building trust with current and potential new clients. Knowing Ruby’s professional and charming receptionists are answering all calls live, lawyers can focus on client work to increase billable hours and grow their practice, whether it’s in the office, in court, or wherever their day may take them.
The Clio and Ruby integration helps streamline workflows by centralizing client communications into one system. All calls, voicemails, and messages sync automatically with no additional data entry needed, and Ruby call details—including the date and length every call—are available in the Clio communication log, allowing for easy and accurate billing.
“The integration of Clio and Ruby Receptionists helps us streamline and allows us to focus more on helping our clients,” said Douglas Herring of the Law Office of Douglas Herring. “We are a small defense firm, and we cannot afford to waste time. I strongly recommend both companies for law firms of any size.”
Additional Productivity Services and Solutions
- Ruby’s feature-rich mobile app provides legal professionals the freedom to work where and when they want, with the ability to check messages, listen to voicemails, and update call-handling instructions on the fly.
- Ruby's friendly, professional receptionists answer calls live in English and Spanish, transfer calls, take messages, collect new customer intake, make outbound follow-up calls, and much more—just like an in-house receptionist, at a fraction of the cost.
- With Ruby's mobile app, lawyers have the ability to make calls from a single cell phone using either their business or personal number, removing the need to expense of a second phone dedicated to business use.
- As a part of the Ruby service, lawyers are provided a local phone number if they don't have one, or Ruby can host their existing number—eliminating the need for a separate provider and bill.
About Ruby Receptionists
Hearkening back to an era when every call at an office was answered by a friendly receptionist, Ruby Receptionists provides personalized live, remote receptionist services to thousands of small businesses across North America. Located in Portland, Ore., Ruby’s ability to scale quickly and deliver legendary service is fueled by smart proprietary mobile technology and a unique mission to create world-class customer experiences. Founded in 2003 by CEO Jill Nelson, Ruby Receptionists has gained national recognition for its success being named a FORTUNE magazine Best Small Company to Work for in the U.S., a Best Workplaces 2017 by Inc. Magazine, a Top 100 Best Companies to Work for in Oregon, and one of Oregon’s fastest-growing companies for the past ten years. To learn more, please visit www.callruby.com.