San Francisco, California, Nov. 07, 2017 (GLOBE NEWSWIRE) -- Dialsource today announced Dialsource Denali is Lightning Ready and available on the Salesforce AppExchange, empowering businesses to connect with their customers, partners, and employees in new ways. Lightning Ready apps and components leverage the Lightning Framework to maximize productivity for business users by delivering a consistent experience on any device. Launched at Dreamforce 2017, the complete Denali sales acceleration product suite, which includes intelligence, automation, experience, and training solutions, is now available to Salesforce Lightning customers.
Denali combines the power of a carrier-grade telephony stack with Salesforce Lightning to help organizations automate their sales process and unlock actionable intelligence from call data. The platform also drives an improved customer experience across both inbound and outbound calling, while helping sales teams develop stronger skills through training capabilities. As a native sales acceleration technology for Salesforce Lightning, Denali also provides users with strong data security.
Major League Baseball’s Texas Rangers recently became one of the first organizations to implement Denali for Salesforce Lightning into their technology stack and have seen a 160% increase in call efficiency as a result.
Comments on the News
- “Dialsource has helped many of our customers accelerate sales and increase conversions by over 200 percent,” said Joshua Tillman, CEO of Dialsource. “Now, our leading sales acceleration technology will operate natively with Salesforce Lightning, giving customers the opportunity to take full advantage of the data and analytics they capture within CRM while eliminating the manual, time-consuming tasks of upkeeping it for the end user.”
- “Denali is beneficial for managers because it allows easy listening in on calls in order to evaluate rep phone performance,” said Nick Richardson, Inside Sales Manager for the Texas Rangers. “With the whisper feature, training managers can also make suggestions that only the rep can hear when speaking with clients. In a role where you are training reps, this is key to enhancing their performance at a swifter pace.”
Dialsource Sponsoring Dreamforce 2017
Dialsource is a Bronze sponsor at Dreamforce 2017, the most inspiring technology event of the year and the world's largest gathering of Trailblazers. Dialsource is exhibiting at booth #1915 and #114 in the Dreamforce Customer Success Expo, where it will be showcasing its flagship product, Dialsource Denali.
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About Salesforce Lightning
The Salesforce Platform is the world’s most trusted cloud platform for building enterprise apps—powering Salesforce’s own CRM apps, 3,200+ partner-built apps and more than 5.5 million custom apps built by customers. Salesforce Lightning is a modern framework that combines an intuitive user experience, component-based app builder and thriving ecosystem to enable companies to move even faster. The Lightning Experience brings a consumer-like interface to users that optimizes for any device, surfacing relevant information for each screen to streamline processes and make workflows more intuitive. The Lightning App Builder and the Lightning Component Framework empower developers and business users to build amazing apps even faster using a drag-and-drop library of more than 1,000 components available on the AppExchange. For more information about Salesforce Lightning, visit: https://www.salesforce.com/lightning/overview/.
About Dialsource
Dialsource is a leading software-as-a-service (SaaS) technology company that engineers solutions to accelerate sales communication and improve customer experience. With a vision to help maximize the potential of businesses through telephony technology, Dialsource created Denali for Salesforce to enable organizations everywhere to easily develop, deliver and manage engaging sales experiences and improve customer experience through enhancing CRM. To date, Dialsource has improved millions of interactions at more than 1,000 educational institutions and corporations throughout the United States. Learn more about Denali for Salesforce at www.dialsource.com.
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