DENVER, CO--(Marketwired - November 27, 2017) - Eventus Solutions Group, a globally recognized consulting and managed services firm focused on optimizing customer engagement, today announced that it is working with a worldwide non-profit healthcare research hospital focused on transforming outcomes for cancer patients.
Eventus is working on a digital transformation strategy that will include global expansion, modernization of telephony, CRM systems, and improved knowledge management, Artificial Intelligence (AI), and desktop automation solutions.
"Our digital transformation project will allow our client to better serve its customers resulting in higher customer satisfaction for patients and their families", indicated Craig Tobin, Managing Partner at Eventus Solutions Group.
Through this project, and several other clients in the healthcare industry, Eventus continues to rapidly expand its healthcare practice which includes payer, provider and hospital systems -- to optimize customer experience through operational and technology modernization, and transformation.
About Eventus
Eventus Solutions Group is a globally recognized consulting and managed services firm focused on optimizing customer engagement through customer service and digital channel transformation. Eventus brings vendor independent customer engagement solutions to some of the largest brands to delight customers across the globe. For more information, visit http://www.eventusg.com, or follow us on LinkedIn and Twitter @eventusg.