MINNEAPOLIS, April 16, 2018 (GLOBE NEWSWIRE) -- Comm-Works, a leader in Global Branch Technology Deployment and Managed IT Services, announces new Chief Operating Officer J. Troy Lupe. Lupe brings more than 18 years of operations experience to Comm-Works, most recently as the Vice President of Field Operations for Comcast.
Lupe’s operational leadership experience in residential and commercial broadband, cable, satellite, security, and telephony, along with his team-centric management style will provide best-in-class customer experience performance and continuous quality improvement for Comm-Works.
“Comm-Works is pleased to bring Troy on board,” said Al Lampe, CEO of Comm-Works. “His background in field operations and technology coupled with his data-driven, strategic focus on details, will certainly be a key contributor to the company's continued success.”
While at Comcast, Lupe implemented field operations processes that drove consistent key metric performance, helping improve the region’s NPS scores significantly. Lupe’s fiscal discipline and focus on quality resulted in substantial financial and productivity upside for the company. Before Comcast, Lupe served as the Senior Director of Operations for MasTec in Denver, and Vice President of Field Services for Multiband in Minneapolis, respectively.
“I am honored and delighted for the opportunity to lead an extraordinary team at Comm-Works,” Lupe said. “The culture, the individuals and their commitment to the customer experience correspond to the quality and reliability that are my cornerstones. I look forward to bringing my expertise to the organization as we work together to expand our global reach and increase our end-to-end solution capability.”
Lupe will lead a high-performance management team, spearheading the development, communication, and implementation of Comm-Works’ strategies and processes to accommodate the rapid growth objectives of the organization.
For more information on Comm-Works, visit Comm-Works.com or call 1-866-518-8320.
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About Comm-Works
Comm-Works is a premier global technology deployment & managed IT services provider, offering repeatable, consistent, high-quality, and timely technology solutions. Comm-Works’ comprehensive Lifecycle Management is known for its superior project management services, which coordinates all aspects of an IT deployment. With 20,000+ technicians in over 120 countries, Comm-Works has worldwide capabilities that exceed those of its competitors. Comm-Works’ 24/7/365 customer support and on-site capabilities in four hours or less give its customers confidence that their systems will be operational. Learn more at www.comm-works.com.
Copyright ©2018 Comm-Works. All rights reserved.
Contact:
Jacob Pomplun
Comm-Works
(763) 852-3171
JPomplun@comm-works.com
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