PORTLAND, Ore., Feb. 01, 2022 (GLOBE NEWSWIRE) -- ClearlyRated®, a leading provider of client and employee satisfaction surveys and service quality research for professional service providers in the U.S. and Canada, announced the winners of their 4th annual Best of HR Services™ award today on ClearlyRated.com.
“Best of HR Services helps leading firms credibly prove their commitment to consistently remarkable client experiences,” said ClearlyRated’s CEO, Eric Gregg. “I am honored to introduce the 2022 Best of HR Services winners alongside their validated service ratings on ClearlyRated.com.”
Presented in partnership with Indeed, the 2022 Best of HR Services award program recognizes client satisfaction leaders in the outsourced HR services industry. Participating firms use the Net Promoter® Score (NPS®) methodology to collect feedback and measure satisfaction of their clients and/or internal employees. Only firms that earned exceptional satisfaction ratings that outpace industry benchmarks for service qualified for the 2022 Best of HR Services award.
On average, clients of 2022 Best of HR Services winners are 46% more likely to be completely satisfied with the services provided than clients from non-winning firms. Fewer than 1% of all outsourced HR services firms in the U.S. and Canada achieve Best of HR Services.
About ClearlyRated
ClearlyRated is a leading provider of client satisfaction surveys and service quality research for HR service firms and other professional service providers. We help firms leverage the Net Promoter® Score survey methodology to measure the client and employee experience, differentiate on service quality, and build online reputation.
About Best of HR Services
ClearlyRated’s Best of HR Services Award is the only award in the U.S. and Canada that recognizes HR service firms that have proven superior service quality based entirely on ratings provided by their clients. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
Net promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.