Luton, Bedfordshire, United Kingdom, Aug. 17, 2022 (GLOBE NEWSWIRE) -- Exactitude Consultancy, the market research and consulting wing of Ameliorate Digital Consultancy Private Limited has completed and published the final copy of the detailed research report on the Queue Management System Market. Queue Management System Market will exhibit a CAGR of 5.7% in the forecast period of 2022 to 2029 and is expected to reach USD 762 million by 2029.
The queue management system is a collection of tools and supporting technologies that help many industries manage customer flow, reduce wait times, and improve customer satisfaction. The queue management system is an automated system designed to control customer flow and walk-in services at bus stops, train stations, and airports. The system offers a platform for managing customer interactions utilising an interactive display on a screen that is present in the store.
The increased adoption of a queue management system in order to decrease excessive waiting and queuing is anticipated to have an impact on the market's expansion. The implementation of these technologies also makes it simple for service providers to comprehend the consumer flow. The dispersion of services throughout the environment, client wealth, and consumer behavioural patterns can all be insightfully analysed by these smart technologies and given to the service provider. These advantages of using this technology are a key driver fuelling market expansion. The intricacy of the queuing system, however, may limit the expansion of the Queue Management System Market.
Demand for Healthcare Sector Asserting Growth
Both developed and developing nation’s healthcare industries have experienced significant growth throughout time. Unprecedented digitalization boom in the Queue Management System Market is anticipated to continue. Maintaining the line at the payment counters or the doctor's offices is a huge difficulty for the majority of healthcare service providers. A common occurrence in medical facilities is queue development, which aggravates those waiting in it due to protracted treatment delays. Patient pain as a result leads to medical issues that may result in higher treatment expenditures and less favourable health outcomes.
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Recent Developments
- In 2020, Qmatic expanded its partner network in aim of extending its global reach by adding new partners from the United States, Myanmar, India, Sweden, and Guatemala.
- In March 2021, SEDCO introduces a new series of self-service kiosks, enabling better customer experience and more efficient performance with less opex.
- In 2020, SEDCO signed an agreement with Askari bank to adopt Customer Experience Management (CEM) platform in 20 branches, moving towards 570 in the future.
| Report Metric | Details |
| Base year considered | 2021 |
| Forecast period | 2022-2029 |
| Forecast units | USD Million |
| Segments covered | Component, Solution Type, Queue Type, Organization Size, Deployment Mode, Application, Vertical, and Region |
| Geographies covered | North America, Europe, APAC, Latin America, and MEA |
| Companies covered | ATT Systems, Seehash Softwares, Advantech, Lavi Industries, Skiplino, QLess, AKIS Technologies, Q-Matic, AURIONPRO, and XIPHIAS Software, Wavetec, AwebStar etc. |
Queue Management System Market Players
The major players include ATT Systems, Seehash Softwares, Advantech, Lavi Industries, Skiplino, QLess, AKIS Technologies, Q-Matic, AURIONPRO, and XIPHIAS Software, Wavetec, AwebStar etc.
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Key Market Segments: Queue Management System Market
Queue Management System Market by Component, 2022-2029, (In USD Million)
- Solutions
- Services
Queue Management System Market by Queue Type, 2022-2029, (In USD Million)
- Structured
- Unstructured
- Mobile Queue
Queue Management System Market by Deployment Mode, 2022-2029, (In USD Million)
- Cloud
- On-Premise
Queue Management System Market by Application, 2022-2029, (In USD Million)
- Reporting and Analytics
- Query Handling
- Customer Service
- Workforce Optimization
- In-Store Management
- Real Time Monitoring
Market Dynamics:
Driver: Increasing need to manage customer traffic and customer movement to boost productivity
An automated system called a QMS is used to control customer flow or walk-in service. It is mostly used to control client contacts, whether those interactions take place in person or via information shown on a screen. Organizations can manage and control person queues with the use of this solution. Users can employ a variety of its components to effectively address consumer demands. A QMS enables a company to pinpoint the areas of inefficiency in their queues and correct these problems continuously to offer a consistently great experience. The advantages of QMS can be felt throughout the entire organisation, from increased customer satisfaction to increased productivity.
Queue Management System Market: Regional Analysis
Due to the introduction of technology developments, the widespread use of Queue Management System Market, and the substantial presence of key market participants in this area, North America now owns the greatest share of the market. During the forecast period, a considerable growth rate is anticipated in Asia-Pacific. An increase in financial support for R&D in this region from the public and private sectors.
Reasons to Purchase this Report
- Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
- Provision of market value (USD Billion) data for each segment and sub-segment
- Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
- Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
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