Dublin, Feb. 05, 2026 (GLOBE NEWSWIRE) -- The "Cloud OSS/BSS Market by OSS, BSS - Global Forecast to 2032" has been added to ResearchAndMarkets.com's offering.
The cloud OSS/BSS market, valued at USD 46.05 billion in 2026, is anticipated to reach USD 59.02 billion by 2032, reflecting a CAGR of 4.2%.
The increased adoption of SDN and NFV is driving demand for cloud OSS/BSS solutions, as communication service providers (CSPs) require agile, programmable platforms to manage virtualized networks.
The need for personalized services and bundled offerings propels interest in customized OSS/BSS solutions designed to enhance customer experience. As service portfolios and IT architectures grow in complexity, cloud-native OSS/BSS platforms provide the necessary flexibility, scalability, and automation for efficient service delivery and real-time operations.
Prominent market players include Amdocs, Salesforce, NEC, Ericsson, Oracle, Huawei, and others. These companies adopt growth strategies like partnerships, new product launches, and acquisitions to expand their presence in the cloud OSS/BSS market.
By component, the services segment is expected to grow with the highest CAGR during the forecast period.
This growth is primarily due to CSPs leaning towards managed, outcome-based partnerships to expedite transformation processes. Key trend drivers include rapid deployment needs, cloud-native solutions optimization, and minimized in-house development. CSPs facing talent shortages and AI platform complexities often turn to partner-led managed services. Regulatory compliance, SLA guarantees, and uptime capabilities also drive clients towards cloud-based OSS/BSS services.
A recent development saw Amdocs extending its managed services agreement with Globe to provide orchestration, monetization, and automation support, reducing operational burdens. Similarly, Ericsson entered a multi-year managed services contract with Bharti Airtel for operations management, illustrating CSPs' preference for partner-driven service delivery.
By cloud type, the hybrid cloud segment is expected to grow at the highest CAGR during the forecast period.
CSPs require flexible deployment models offering seamless integration between legacy systems and modern platforms. Hybrid cloud architecture enables data sovereignty and core operation control, alongside the benefits of public cloud scalability and agility. This approach also supports phased migrations and diverse regulatory demands across global markets. Telefonica's collaboration with Google Cloud for hybrid cloud deployment exemplifies this trend.
North America will register the highest growth rate during the forecast period.
This growth is driven by significant 5G investments, mobile data traffic increases, and real-time service monetization demands. Leading CSPs like AT&T, Verizon, and T-Mobile are transitioning to cloud-based OSS/BSS platforms, demonstrated by Verizon's partnership with Oracle for a modern, cloud-native stack. The region's mature telecom infrastructure, paired with strategic CSP-technology partnerships, fosters OSS/BSS innovation. The Netcracker-Telenet hybrid cloud BSS deployment highlights the operational efficiency offered by cloud-native platforms.
An analysis of the global market indicates that North America's advanced infrastructure and strategic alliances will significantly contribute to the shift towards modern OSS/BSS frameworks. The projected growth will be supported by automation, scalability, and customer-centric approaches, positioning cloud OSS/BSS platforms as essential for enabling next-generation connectivity.
Key Attributes:
| Report Attribute | Details |
| No. of Pages | 350 |
| Forecast Period | 2026 - 2032 |
| Estimated Market Value (USD) in 2026 | $46.05 Billion |
| Forecasted Market Value (USD) by 2032 | $59.02 Billion |
| Compound Annual Growth Rate | 4.2% |
| Regions Covered | Global |
Key Topics Covered:
4.2 Market Dynamics
Drivers
- Growing Adoption of Tailored Cloud Oss/Bss Solutions
- Increasing 5G Adoption to Surge Demand for Cloud Oss/Bss
- Rising Demand for Convergent Billing Systems
- Growing Need to Reduce Capex and Opex
Restraints
- Concerns Over Data Privacy
- Fragmented Legacy Infrastructure
Opportunities
- Adoption of Cloud Technologies in Telecom Industry
- Integration of Next-Generation Operating Systems and Software Frameworks in Telecom Industry
- Operators Advancing Service Innovation to Unlock IoT Monetization
Challenges
- High Volume of Customer Transactions and Increasing Complexities in Network Management
- Lack of Technical Proficiency for Implementing Cloud-Native Oss/Bss Solutions
Company Profiles
- Amdocs
- Salesforce
- Nec
- Ericsson
- Oracle
- Huawei
- Hpe
- Optiva
- Nokia
- Kloudville
- Zte
- Comarch
- Subex
- Infovista
- Comviva
- Cerillion
- Whale Cloud
- Hughes
- Mavenir
- Stl
- Tecnotree
- Infosys
- Wipro
- Alepo
- Matrixx Software
- Ciena
- Aria Systems
- Bill Perfect
- Telgoo5
- Nmsworks Software
- Wavelo
- Chikpea
- Bluecat
- Kentik
- Knot Solutions
- Blulogix
- Totogi
- Bequick
For more information about this report visit https://www.researchandmarkets.com/r/v7ztc7
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