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STAMFORD, Conn., Oct. 14, 2020 (GLOBE NEWSWIRE) -- Enterprises worldwide are reevaluating their contact center services and customer experience strategies in light of the COVID-19 pandemic, with...

STAMFORD, Conn., Oct. 13, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, said today it will release its...

STAMFORD, Conn., Oct. 13, 2020 (GLOBE NEWSWIRE) -- Amid major disruptions caused by the global COVID-19 pandemic, the U.S. contact center industry is turning its attention to hiring remote agents,...

STAMFORD, Conn., Oct. 12, 2020 (GLOBE NEWSWIRE) -- The global effects of the COVID-19 pandemic have forced contact centers to quickly change the way they operate and sharpened interest in new...

STAMFORD, Conn., Oct. 09, 2020 (GLOBE NEWSWIRE) -- An agile mindset and operational strategy are the key to business resiliency and success, according to an agile enterprise expert from Information...

STAMFORD, Conn., Oct. 08, 2020 (GLOBE NEWSWIRE) -- The global sourcing industry is slowly recovering from its pandemic-induced downturn, with the managed services sector picking up momentum in the...

STAMFORD, Conn., Oct. 07, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining...

STAMFORD, Conn., Oct. 07, 2020 (GLOBE NEWSWIRE) -- Enterprises embracing the software-as-a-service model are making use of its intelligent features to better understand their business data and...

STAMFORD, Conn., Oct. 01, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will discuss the benefits of a...

STAMFORD, Conn., Sept. 30, 2020 (GLOBE NEWSWIRE) -- Leading business thinkers will explore the potential of the agile enterprise and digital operating models to drive success in a post-pandemic...