Interact 12
Jacada Broadens Hyperautomation and Actionable Intelligence with Interact 12 Release
February 13, 2020 07:10 ET | Jacada
ATLANTA, Feb. 13, 2020 (GLOBE NEWSWIRE) -- Jacada Inc., a global leader in customer service automation software, announces the recent release of Interact 12.0 – the customer service automation...
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Jacada Debuts as Customer Service “Specialist” in HFS Research Top 10 Robotic Process Automation Report
February 04, 2020 10:32 ET | Jacada
ATLANTA, Feb. 04, 2020 (GLOBE NEWSWIRE) -- Jacada Inc., a global leader in customer service automation software, is pleased to announce their position as “The Specialist” in the recently published...
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Jacada Awarded ISV Partner of the Year by Leading Cloud Contact Center Provider Five9
November 12, 2019 09:55 ET | Jacada
ATLANTA, Nov. 12, 2019 (GLOBE NEWSWIRE) -- Five9, Inc. (FIVN), the leading provider of the intelligent cloud contact center, recently announced that Jacada was awarded the ISV Partner of the Year...
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Jacada Continues to Impress; Declared a “Major Contender” in Robotic Process Automation (RPA)
July 31, 2019 08:49 ET | Jacada
ATLANTA, July 31, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of solutions designed to automate end-to-end customer service operations, is excited to announce its latest accomplishment: Being...
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Jacada Positioned in 2019 Gartner Magic Quadrant for Robotic Process Automation Software
July 18, 2019 07:30 ET | Jacada
ATLANTA, July 18, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., a leading provider in customer service robotic process automation (Customer Service RPA), announced that its RPA platform had their debut in...
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Jacada Recognized as a Leading Vendor of Attended Robotic Process Automation (RPA) by Zinnov
July 11, 2019 11:43 ET | Jacada
Contact center and Customer Service RPA strategy moves Jacada into the “Leadership Zone” for Attended RPA ATLANTA, July 11, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX...
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Jacada’s Customer Service RPA two-time winner of the UK National Innovation Award
May 02, 2019 03:00 ET | Jacada
ATLANTA, May 02, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, announced that it...
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Leading Financial Services Provider Selects Jacada Customer Service RPA
April 02, 2019 10:18 ET | Jacada
ATLANTA, April 02, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, today announced...
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Leading Mortgage Company Leverages Jacada to Drive Customer Service Automation
March 19, 2019 08:00 ET | Jacada
ATLANTA, March 19, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, today announced...
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Jacada’s Customer Service RPA Solutions Showcased at Global Industry and Virtual Events
March 12, 2019 11:16 ET | Jacada
ATLANTA, March 12, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, announces today a...