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November 18, 2021 11:00 ET | Source: Lucidworks, Inc.

Survey Reveals Customer Service Employees’ Experience as Consumers and as Employees Supporting and Selling in the Contact Center

70% of consumers prefer to use a combination of channels simultaneously to find answers.Over half of contact center employees said that in addition to solving customer requests, upselling and...
November 04, 2021 11:00 ET | Source: Lucidworks, Inc.

Lucidworks Reports Accelerated Investment in Cloud-Based Solutions from Top Commerce Brands and Enterprises

SAN FRANCISCO, Nov. 04, 2021 (GLOBE NEWSWIRE) -- Lucidworks, the provider of next-generation AI-powered search applications and pioneer of the Connected Experience Cloud, today announced significant...
October 05, 2021 11:00 ET | Source: Lucidworks, Inc.

Lucidworks Announces Keynote Speaker Lineup and Agenda for Activate 2021

SAN FRANCISCO, Oct. 05, 2021 (GLOBE NEWSWIRE) -- Lucidworks, the provider of next-generation AI-powered search applications and pioneer of the Connected Experience Cloud, today announced keynote...
July 13, 2021 14:25 ET | Source: Lucidworks, Inc.

Lucidworks von unabhängigem Forschungsunternehmen als Leader im Bereich Cognitive Search genannt

SAN FRANCISCO, July 13, 2021 (GLOBE NEWSWIRE) -- Lucidworks, Pionier der Connected Experience Cloud, wurde in The Forrester Wave™: Cognitive Search, Q3 2021 als Leader ausgezeichnet. Lucidworks ist...
July 12, 2021 11:00 ET | Source: Lucidworks, Inc.

Lucidworks Named a Leader in Cognitive Search by Independent Research Firm

SAN FRANCISCO, July 12, 2021 (GLOBE NEWSWIRE) -- Lucidworks, pioneer of the Connected Experience Cloud, is recognized as a Leader in The Forrester Wave™: Cognitive Search, Q3 2021....
June 22, 2021 11:00 ET | Source: Lucidworks, Inc.

Survey Reveals U.K. Shoppers Struggle to Be Understood By Chatbots, Are Interested in Recommended Content, and Are Hesitant to Return to Stores After Pandemic

43% of U.K. shoppers say chatbots understand them rarely or never and 28% will leave a website and seek information elsewhere if the chatbot doesn’t provide answers64% of U.K. shoppers often or always...
June 22, 2021 11:00 ET | Source: Lucidworks, Inc.

Survey Reveals that Shoppers Want More from Chatbots, Are Interested in Recommended Content, and Are Hesitant to Return to Stores After the Pandemic

55% of all shoppers say they want a chatbot to provide support for finding specific products, in addition to customer service81% of U.S. shoppers research always or often before making a purchase,...
June 17, 2021 14:53 ET | Source: Lucidworks, Inc.

Lucidworks tritt Google Cloud Partner Advantage-Programm bei und führt über Google Cloud Marketplace Fusion ein, eine KI-gestützte Suchplattform

SAN FRANCISCO, June 17, 2021 (GLOBE NEWSWIRE) -- Lucidworks, Anbieter der Connected Experience Cloud, hat heute bekanntgegeben, dass das Unternehmen dem Google Cloud Partner Advantage-Programm...
June 17, 2021 14:53 ET | Source: Lucidworks, Inc.

Lucidworks 加入 Google Cloud Partners Advantage 計劃並透過 Google Cloud Marketplace 啟動由人工智能支援的搜尋平台 Fusion

三藩市, June 18, 2021 (GLOBE NEWSWIRE) -- Lucidworks 是連接體驗雲端的供應商，今天宣佈該公司已加入 Google 雲端合作夥伴優勢計劃。Google Cloud 客戶現在有能力在 Google Cloud Marketplace 中部署 Fusion，讓使用者可以在現代化、運用容器和雲端原生架構上建立以人工智能為本的產品發現和知識管理應用程式。 ...
June 17, 2021 10:00 ET | Source: Lucidworks, Inc.

Lucidworks Joins Google Cloud Partner Advantage Program and Launches Fusion, AI-Powered Search Platform, Through Google Cloud Marketplace

SAN FRANCISCO, June 17, 2021 (GLOBE NEWSWIRE) -- Lucidworks, provider of the Connected Experience Cloud, today announced that the company has joined the Google Cloud Partner Advantage Program....