CX360, Inc. Supports FCC Ruling to Require Georouting for Wireless Calls to the 988 Suicide & Crisis Lifeline
October 17, 2024 15:20 ET
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West Technology Group, LLC
OMAHA, Neb., Oct. 17, 2024 (GLOBE NEWSWIRE) -- CX360, Inc. (“Mosaicx”), a conversational AI pioneer, applauds today’s decision by the Federal Communications Commission (FCC) to adopt a new...
Mosaicx Partners with Vibrant Emotional Health on New Georouting Capabilities for the 988 Suicide & Crisis Lifeline
October 03, 2024 09:00 ET
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West Technology Group, LLC
OMAHA, Neb., Oct. 03, 2024 (GLOBE NEWSWIRE) -- Mosaicx, a conversational AI pioneer, is proud to announce that its intelligent routing technology powers new georouting capabilities for the 988...
Mosaicx Selected as Automation Solution Finalist in 2024 CCW Excellence Awards
May 14, 2024 09:00 ET
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West Technology Group, LLC
OMAHA, Neb., May 14, 2024 (GLOBE NEWSWIRE) -- Mosaicx, a cloud-based conversational AI solution, has been named a finalist in the “Automation Solution of the Year” category of the 2024 CCW...
Mosaicx Awarded “Best Agentless Payment Processor” for Enterprises
November 02, 2023 09:00 ET
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West Technology Group, LLC
OMAHA, Neb., Nov. 02, 2023 (GLOBE NEWSWIRE) -- Mosaicx, a conversational AI pioneer, was recently awarded “Best Agentless Payment Processor for Enterprise Customers” in Remend’s 2023 AI Self-Service...
TeleVox Launches eCheck-in to Streamline Intake Process
October 04, 2023 09:00 ET
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West Technology Group, LLC
MOBILE, Ala., Oct. 04, 2023 (GLOBE NEWSWIRE) -- TeleVox, the industry-leading provider of omnichannel digital patient technology, today announced the launch of eCheck-in, a new tool to help...
West Completes Sale of SchoolMessenger to PowerSchool
October 03, 2023 09:00 ET
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West Technology Group, LLC
ISLANDIA, N.Y., Oct. 03, 2023 (GLOBE NEWSWIRE) -- West Technology Group, LLC (the “Company” or “West”) has completed the $300 million sale of its SchoolMessenger business to PowerSchool, a leading...
Mosaicx Hosts Webinar with Dr. Anastassia Lauterbach to Unpack Generative AI
October 03, 2023 08:00 ET
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West Technology Group, LLC
OMAHA, Neb., Oct. 03, 2023 (GLOBE NEWSWIRE) -- Mosaicx, a conversational AI pioneer, recently hosted a webinar to discuss generative AI applications with Rebecca Jones and Dr. Anastassia...
SchoolMessenger Redefines K-12 Community Engagement With Launch Of Two-Way Messaging Solution & Updates To Flagship Notification Platform
July 18, 2023 09:00 ET
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West Technology Group, LLC
ISLANDIA, N.Y., July 18, 2023 (GLOBE NEWSWIRE) -- SchoolMessenger, the creator of the trusted platform for school community engagement, announced two major product releases today: the launch of...
West to Divest SchoolMessenger
July 11, 2023 08:00 ET
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West Technology Group, LLC
ISLANDIA, N.Y., July 11, 2023 (GLOBE NEWSWIRE) -- West Technology Group, LLC (the “Company” or “West”), a global leader in technology-enabled services, today announced it has entered into a...
Mosaicx to Demo Conversational AI and Launch New Customer Programs at Customer Contact Week 2023
June 19, 2023 10:50 ET
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West Technology Group, LLC
OMAHA, Neb., June 19, 2023 (GLOBE NEWSWIRE) -- Mosaicx, a cloud-based conversational AI solution, today announced it will exhibit at Customer Contact Week (CCW’s) 25th-anniversary show in Las Vegas...