Latest News and Press Releases

Want to stay updated on the latest news?

Sign into Reader Account Create Reader Account

March 09, 2026 09:00 ET | Source: eGain Corporation

eGain Publishes Third Special Edition of Knowledge Management for Dummies, Updated for the GenAI Era

eGain releases the 3rd edition of Knowledge Management for Dummies, updated for with new Agentic AI best practices and real-world case studies.
October 14, 2025 13:53 ET | Source: eGain Corporation

eGain Unveils eGain Composer™, a Modular AI Knowledge Development Platform, to Build Trusted AI CX Applications

ChatGPT said: eGain unveils eGain Composer, a modular AI knowledge platform enabling seamless CX app integration and unlocking greater business value.