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March 09, 2026 09:00 ET | Source: eGain Corporation

eGain Publishes Third Special Edition of Knowledge Management for Dummies, Updated for the GenAI Era

eGain releases the 3rd edition of Knowledge Management for Dummies, updated for with new Agentic AI best practices and real-world case studies.
May 29, 2024 06:30 ET | Source: eGain Corporation

Global 50 Manufacturing Giant Trusts eGain for Knowledge-Powered Customer Service

eGain's AI knowledge management platform chosen by Global 50 manufacturer to improve customer service with generative AI and multi-lingual support