Latest News and Press Releases

SAN FRANCISCO, March 26, 2026 (GLOBE NEWSWIRE) -- SHOPTALK 2026 --  Crescendo, the only AI-Native customer experience solution built to run CX as one unified system, today announced Crescendo...

Crescendo today announced that Crescendo Multimodal AI won Best Innovation for Customer Experience and Overall Best of Enterprise Connect.

Zoom unveiled the expansion of its enterprise agentic AI platform, introducing new workflow orchestration capabilities across Zoom Workplace, Phone, and CX

Concentrix Corporation (NASDAQ: CNXC) has scheduled its first quarter 2026 financial results release and investor conference call for March 24, 2026.

SAN FRANCISCO, Feb. 25, 2026 (GLOBE NEWSWIRE) -- Crescendo, the first AI-native contact center, today announced a major evolution of Crescendo AI Insights, which replaces passive dashboards with...

CGS Nexus, the newly launched global BPO brand of Computer Generated Solutions, has doubled the size of its Colombia operations.

With 33 Percent Speed-to-Hire Increase, Vetty Helps Instant Teams Get Military Spouses Back to Work Faster

WINTER PARK, FL, Feb. 11, 2026 (GLOBE NEWSWIRE) -- COPC Inc., a global consulting, training, certification, benchmarking and research firm that has set the standard in customer experience (CX),...

SAN FRANCISCO, Feb. 04, 2026 (GLOBE NEWSWIRE) -- Despite major investments in AI, many contact centers have yet to capitalize on its full potential. Crescendo, the first AI-native contact center,...

Coterie Insurance Strengthens Executive Leadership with Appointment of Chief Revenue Officer, Mark Seich