Ushur Achieves ISO 27001 Certification for Its AI-Powered Customer Experience Automation Platform
November 16, 2023 11:00 ET
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Ushur
SANTA CLARA, Calif., Nov. 16, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced its successful attainment of International Standards...
Ushur Launches New Prepackaged Solutions for Health Plan Quality
August 03, 2023 11:00 ET
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Ushur
SANTA CLARA, Calif., Aug. 03, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced the launch of new additions to its UshurX line of...
CX Technology Company FICX Appoints Danitza Johnson as Regional Vice President of Sales - West
May 24, 2023 12:00 ET
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FICX
SAN FRANCISCO, May 24, 2023 (GLOBE NEWSWIRE) -- FICX, a leading provider of digital self-service and agent collaboration technology, announced today that it appointed Danitza Johnson as Regional...
Ushur Lands $50M Series C From Third Point Ventures and Iron Pillar Amid Booming Demand for Customer Experience Automation
February 07, 2023 08:00 ET
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Ushur
SANTA CLARA, Calif., Feb. 07, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), has raised a $50M Series C funding round led by Third Point Ventures...
Digital Self-Service Leader FICX Expands Experience Library With Critical New Customizable Workflows
April 06, 2022 12:01 ET
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FICX
SAN FRANCISCO, April 06, 2022 (GLOBE NEWSWIRE) -- FICX, innovator in CX automation, today added new customizable experiences to its extensive library of pre-developed digital self-service workflows....
Ushur Reports a Breakout Year in Customer Experience Automation
February 17, 2022 12:00 ET
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Ushur
SANTA CLARA, Calif., Feb. 17, 2022 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced it has surpassed its company growth targets following...
FICX Finishes 2021 With Record Accomplishments
January 05, 2022 12:00 ET
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FICX
SAN FRANCISCO and TEL AVIV, Israel, Jan. 05, 2022 (GLOBE NEWSWIRE) -- FICX, innovator in CX Automation, today announced a list of company accomplishments for 2021. The company’s outstanding product...
FICX to Demonstrate No-Code Platform for Automating Insurance CX at InsureTech Vegas 2021
September 29, 2021 08:45 ET
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FICX
LAS VEGAS, Sept. 29, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in no-code digital CX, will be showing their CX Automation Platform at InsureTech Connect (ITC), being held here October...
FICX Introduces No-Code CX Automation Platform to Automate Any Customer Process Across Channels
September 21, 2021 08:45 ET
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FICX
SAN FRANCISCO, Sept. 21, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in no-code digital CX, today announced the release of the FICX CX Automation (CXA) Platform that empowers any...
FICX Names Christopher Hohman Vice President, Product, for Emerging CX Automation Platform
August 31, 2021 08:45 ET
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FICX
SAN FRANCISCO, Aug. 31, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in CX Automation, today announced that Christopher Hohman will join as Vice President of Product. In his new role,...