Gladly Launches Payments to Turn Contact Centers into Revenue Centers and Provide Radically Personal Customer Service SAN FRANCISCO, May 28, 2020 (GLOBE NEWSWIRE) -- Gladly, the company that makes customer service Radically Personal, today introduced Payments for messaging channels. Crate and Barrel, the national...

Gladly’s Customer Expectations Report Shows that Consumers Value Radically Personal Service SAN FRANCISCO, April 21, 2020 (GLOBE NEWSWIRE) -- Gladly, the company that makes customer service Radically Personal, today released its 2020 Customer Expectations Report, which surveys what...

Gladly’s Self Service Gives Consumers More Choice for Radically Personal Customer Service SAN FRANCISCO, Jan. 29, 2020 (GLOBE NEWSWIRE) -- Gladly, the company that makes customer service Radically Personal, today introduced Self Service to its platform, giving customers more choice in...