ICMI Contact Center Expo Announces New Products, Services & Demonstrations at 2020 Virtual Event
October 05, 2020 09:05 ET
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International Customer Management Institute (ICMI)
SAN FRANCISCO, Oct. 05, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals announcements from a sampling of...
ICMI’s Contact Center Expo Moves to a Virtual Format This October
August 19, 2020 09:47 ET
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International Customer Management Institute (ICMI)
SAN FRANCISCO, Aug. 19, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, is pleased to announce ICMI Contact Center Expo -...
ICMI Highlights Contact Center Challenges in Case Study Program
February 19, 2020 09:00 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Feb. 19, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced case studies at ICMI...
ICMI Contact Center Expo Offers Unique Perspectives Through Exclusive Tours
January 29, 2020 08:30 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Jan. 29, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, features five educational tours that...
Over Twenty Companies Will Make Announcements Next Week at ICMI Contact Center Connections
October 21, 2019 12:00 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Oct. 21, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, further demonstrates its reach into the...
ICMI Honors Top Industry Innovators and Leaders with the Second Annual ICMI Customer Experience Movers & Shakers List
August 19, 2019 09:00 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Aug. 19, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute, the authority on contact center excellence, today announces the honorees for the second...
ICMI Certifies Bright Horizons via its Contact Center Site Certification Program
August 12, 2019 09:00 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Aug. 12, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced that it has certified...
ICMI Contact Center Connections Announces 2019 Program Featuring New Workshops, Interactive Contact Center Tours, and More
July 16, 2019 09:00 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., July 16, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute, the authority on contact center excellence, announces its conference program for ICMI...
More than 40 Exhibitors Announce New Products, Services, Demonstrations, and More Ahead of ICMI Contact Center Expo 2019
May 06, 2019 09:00 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., May 06, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals announcements from more...
ICMI Contact Center Expo Announces Its 2019 Program Featuring New Interactive Workshops, Noteworthy Speakers, and More
February 25, 2019 09:00 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Feb. 25, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces its conference program...