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eGain Named a Visionary in the 2024 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center
December 13, 2024 06:30 ET | eGain Corporation
eGain announces that it has been named a Visionary in the Gartner Magic Quadrant for the CRM Customer Engagement Center.
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eGain to Showcase AI Knowledge Innovations and Best Practices at Stuttgart KM Days 2024
November 14, 2024 02:00 ET | eGain Corporation
eGain announces that it is a Gold Sponsor for the 20th Knowledge Management Days Conference, being held November 19-20, 2024, in Stuttgart, Germany.
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eGain wins KMWorld Magazine’s Readers’ Choice Award for 2024
November 08, 2024 06:30 ET | eGain Corporation
eGain was selected as the Readers’ Choice for 2024 by KMWorld Magazine in the Customer Experience and Support category.
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eGain Announces Game-Changing Enhancements to its AI Knowledge Platform at Solve 24
October 29, 2024 18:00 ET | eGain Corporation
eGain announces game-changing enhancements to its AI Knowledge Platform at its Solve 24 conference in Chicago.
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Upstream Works Assist Knowledge Management is Now Available in AWS Marketplace
September 09, 2021 10:00 ET | Upstream Works Software Ltd.
Woodbridge, Ontario, Sept. 09, 2021 (GLOBE NEWSWIRE) -- Upstream Works Software Ltd., a provider of cloud-based omnichannel contact center solutions, announces that Upstream Works Assist knowledge...
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Upstream Works Enhances Assist Knowledge Management Solution for Optimized CX
December 09, 2020 11:00 ET | Upstream Works Software Ltd.
Woodbridge, Ontario, Dec. 09, 2020 (GLOBE NEWSWIRE) -- Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, announces feature enhancements to their Upstream Works Assist...
CloudPhysics Helps IT Avoid Operational Hazards, Lower Risk and Increase Operating Safety Margins With New Service for VMware Workloads
July 30, 2013 09:00 ET | CloudPhysics
MOUNTAIN VIEW, CA--(Marketwired - Jul 30, 2013) - CloudPhysics, who provides intelligent IT operations management for virtualized workloads, today introduced its Knowledge Base Advisor, a...