Latest News and Press Releases

SAINT JOHN, New Brunswick, Feb. 09, 2026 (GLOBE NEWSWIRE) -- In a release issued earlier today by Procedureflow, please note that Paul O'Donnell's title should have said "Chairman" in the headline...

SAINT JOHN, New Brunswick, Feb. 09, 2026 (GLOBE NEWSWIRE) -- Procedureflow, the intelligent knowledge management platform, is pleased to formally highlight the leadership of Paul O’Donnell, who...

Cabinetworks selects eGain AI Knowledge Hub to modernize customer service and scale operations across its cabinet manufacturing brands.

eGain announces Solve 26 London, a two-day conference on AI-powered knowledge management, customer success, and trusted AI at scale.

eGain launches AI Agent for Cisco Webex Contact Center, bringing trusted, real-time knowledge and guidance into the agent desktop.

Rogue Credit Union expands eGain across the enterprise, unifying knowledge and AI to power member service excellence.

SUNNYVALE, Calif., Jan. 13, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced that SELCO Community Credit Union has...

Achmea selects eGain AI Knowledge Hub and AI Agent to modernize knowledge, unify 21K users, and drive its Digital Insurer transformation.

GPTBots showcased next-gen AI DX solutions at AI Agent Expo Tokyo, attracting strong interest from Japanese enterprises.

Procedureflow, the intelligent knowledge management platform, announced its integration with NiCE CXone that embeds real-time, step-by-step visual guidance