Business Managers Say Improved Service and Support Are the Top Priority for Artificial Intelligence, According to New Executive Survey
January 17, 2024 08:00 ET
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Serviceaide, Inc.
SAN JOSE, Calif., Jan. 17, 2024 (GLOBE NEWSWIRE) -- Transforming service and support is currently seen as the top priority for artificial intelligence deployment in the enterprise, according to a...
Serviceaide Wraps Successful 2023 With Advanced AI Service and Support Leadership and Key New Executive Additions
December 19, 2023 08:00 ET
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Serviceaide, Inc.
Serviceaide Names Tim Short As New Chief Revenue Officer Innovative Service Management Platform Recognized As Industry Leader By Top Analyst Firms SAN JOSE, Calif., Dec. 19, 2023 (GLOBE...
Serviceaide Brings Generative AI to ChangeGear with Luma 3.0
June 20, 2023 08:00 ET
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Serviceaide, Inc.
SAN JOSE, Calif., June 20, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced that ChangeGear Service Manager now...
Serviceaide Appoints Accomplished Financial Executive for Fast-Growth SaaS Companies as New CFO
May 23, 2023 08:00 ET
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Serviceaide, Inc.
SAN JOSE, Calif., May 23, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced the appointment of Randall Tidwell as...
Serviceaide Unveils Luma 3.0, Bringing Generative AI to IT and Business Service Management
May 10, 2023 08:00 ET
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Serviceaide, Inc.
SAN JOSE, Calif., May 10, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced its AI-Everywhere Luma Virtual Agent...
Serviceaide Launches Its Winter Product Line Update, Kruger, To Further The “Shift-Left” Toward Greater Self-Service And Automation In IT And Enterprise Service Management
January 18, 2023 08:00 ET
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Serviceaide, Inc.
SAN JOSE, Calif., Jan. 18, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and enterprise service management solutions, today announced availability of its winter product...
HDI Hosts Virtual Summit Focusing on the Future of Service and Support
May 07, 2020 10:00 ET
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HDI
COLORADO SPRINGS, Colo., May 07, 2020 (GLOBE NEWSWIRE) -- HDI is hosting a complimentary, one-day virtual summit on Tuesday, May 19th, focusing on best practices and industry insights for service...
HDI Announces Most-Read Technical Support and Service Management Topics of 2019
December 18, 2019 08:08 ET
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HDI
COLORADO SPRINGS, Colo., Dec. 18, 2019 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, today announced the topics and trends that...
Service Management World Announces 2018 Program Featuring Sessions from Target, Chick-fil-A, Time Warner & More
July 25, 2018 09:00 ET
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Service Management World (HDI)
COLORADO SPRINGS, Colo., July 25, 2018 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, announces its conference program for...
HDI Launches New Trainings Offering Based on Recent Data That Shows More Than 90% of the Service and Support Industry May Lack Strategic Use of Metrics
February 14, 2018 09:00 ET
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HDI18
COLORADO SPRINGS, Colo., Feb. 14, 2018 (GLOBE NEWSWIRE) -- HDI, the leading membership association and certification body for service and support professionals, announces the launch of the all new...