SAN FRANCISCO, April 11, 2011 (GLOBE NEWSWIRE) -- VeriShow, a provider of Live Chat & Multimedia Real-time Collaboration solution to websites and companies, today announced that companies can now inspire visitors toward more purchases with easy, live chat buttons integrated into banner and text ads that lead to an immediate sales rep call and hasten sales.
"Banner ads and text ads populate our lives," says Yuval Moed, CEO of HBR Labs, parent company for VeriShow.com. "Add a LIVE HELP button to your banner or text ad, and potential customers will get to a live sales rep quickly and easily – which helps to move the sales process along toward completion. We have found that adding this technology to a banner or text ad increases sales dramatically."
With the live help enhanced banner and text ads, online companies can convert a user from another site (meaning they can sell live directly from an ad, on webpages the customer frequents.) For example, a technology blog/review site is a great spot for a live help supported banner ad for a new tech gadget, grabbing customers in on neutral turf. Plus, it's a real multiplier for sales teams.
Immediate online sales support, while not new technology, is a best practice of the VeriShow system. This option of elevating tried-and-true banner and text advertising greatly enhances the bottom line by simplifying the sales process and making it easy for customers to say YES.
A recent Forrester retail forecast for the US and EU showed that online selling will enjoy a 12% growth rate this year. That means the online buying experience is crucial for building sales and loyalty.
"With several modes of communication on our multimedia platform, we empower business owners to do better, and more, business online," Moed says.
VeriShow's apps-based customer support platform also provides the following tools:
- Video-Enable Chats: Visitors who engage with a site representative are three times more likely to make a purchase. Why? Chatting with a rep builds trust. The video commerce industry touts the value of video in getting visitors to click on the Buy button. Studies show a 46% increase in sales for products on sites that make videos available. With VeriShow, your e-sales team interacts with shoppers in real time, sharing product videos during critical decision-making points.
- Complete Sales Online: If you require customers to complete, sign, and send back forms online, you know how high drop-off rates can be! Claim the final step of the sales cycle with e-sales teams that get the job done via VeriShow's joint form fill and e-signature. It's the best way to cure cold leads.
- Increase Your Marketplace: Go Global: Many companies make shipping products to overseas customers a breeze … but how do you sell to and support those customers? VeriShow's instant chat translator turns Web-based sales and support staff into virtual UN reps.
- Stand By Your Sales: Nothing cements customer loyalty quite like top-notch customer care. VeriShow allows you to offer real customer service, using 3-D models and annotation tools.
- Build a Bond: Let Customers See Your Face: People trust faces - especially in the sales of high-end products. VeriShow integrates video, voice and text into online sessions, truly connecting shoppers with their sales reps. (Customers have the option to turn off their camera if they don't want to be seen!)
- Try VeriShow's New Online Catalog Feature: This new tool enables businesses to create a savvy, gorgeous online catalog easily and quickly – and rise to the level of the biggest retailers.
Learn more at http://www.verishow.com/live-support-features.jsf or call for a demo.
HBR Labs, parent company to ShowDocument.com and VeriShow.com, was founded in 2007 to develop and market advanced, simple-to-use, web-based collaboration solutions so companies and individuals can communicate and collaborate effectively. The team is led by CEO Yuval Moed and CTO Zeev Halevi, with support from a number of Michigan-based private investment groups including Lis Ventures and Gal-Mar. The company's R&D facilities are located in Haifa, Israel; its corporate headquarters are located in Farmington Hills, Michigan.
For publication purposes, please include the following information: www.hbrlabs.com, www.verishow.com.
For information or interviews, please contact Lynne Schreiber's personal cell phone at (248) 376-0406 or lynne@yourppl.com.
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