CANTON, MA, Oct. 22, 2013 (GLOBE NEWSWIRE) -- The Pulse Network, Inc. (TPNI), a digital media and event solutions company, in cooperation with SAP, the market leader in enterprise application software, will host the next 'Customer Edge' webisode on October 22, 2013. The webisode will focus on customer service and the 21 century customer with a leading panel of customer service experts, including Hansen Lieu, Director of CRM, Product Marketing from SAP, Shep Hyken, Customer Service Expert, Speaker, and Author, Brent Leary, Co-Founder and Partner of CRM Essentials, LLC and Krissy Espindoa, Director of Knowledge Management and Social Customer Support from T-Mobile.
The upcoming webisode will focus on the importance of excelling in customer service through the use of multiple channels and how to effectively deliver omnichannel customer service.
The Customer Edge webisode provides an excellent opportunity for thought leaders to be positioned in front of decision makers in a virtual setting.
Title: At Your Service: Winning the Heart of the 21 Century Customer
When: Tuesday October 22, 2013 at 11am EST
Where: http://tpni.co/28o6wa
Promotional Social Hashtag: #CustomerEdge
About The Pulse Network
The Pulse Network provides a cloud-based platform focused on content marketing and event solutions. The Company helps clients ranging from Fortune 500 companies to small and mid-size companies boost awareness, drive lead generation and enhance client engagement through content marketing, campaign management and event registration with a social and digital backbone. The Pulse Network also produces its own branded content programs including online video productions and the Inbound Marketing Summit conference series which currently runs in New York, San Francisco, and Boston as well as the Digital Pulse program which currently runs in Boston.
Statements in this press release may be "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Words such as "anticipate", "believe", "estimate", "expect", "intend" and similar expressions, as they relate to The Pulse Network, Inc. or its management, identify forward-looking statements. These statements are based on current expectations, estimates and projections about the company's business based, in part, on assumptions made by management. These statements are not guarantees of future performance and involve risks, uncertainties and assumptions that are difficult to predict. Therefore, actual outcomes and results may, and probably will, differ materially from what is expressed or forecasted in such forward-looking statements due to numerous factors, including those described above and those risks discussed from time to time in The Pulse Network, Inc.'s filings with the Securities and Exchange Commission. In addition, such statements could be affected by risks and uncertainties related to product demand, ability to raise funds in a private financing, market and customer acceptance, competition, pricing and development difficulties, as well as general industry and market conditions and growth rates and general economic conditions. Any forward-looking statements speak only as of the date on which they are made, and the company does not undertake any obligation to update any forward-looking statement to reflect events or circumstances after the date of this release. Information on The Pulse Network, Inc.'s website does not constitute a part of this release.