Chatmeter Launches Industry First AI-Powered Review Image Analysis Tool and Introduces Review Generation to Help Multi-Location Businesses Build Trusted Reputations
January 21, 2025 09:00 ET
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Chatmeter
Pulse Ai: Signals can now analyze photos in reviews and surface photos relevant to customer feedback trends.
Integrated Revenue and Customer Management (IRCM) for CSPs Market - Global Forecasts from 2025 to 2030
January 10, 2025 11:05 ET
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Research and Markets
Dublin, Jan. 10, 2025 (GLOBE NEWSWIRE) -- The "Integrated Revenue and Customer Management (IRCM) for CSPs Market - Forecasts from 2025 to 2030" report has been added to ResearchAndMarkets.com's...
Saudia Achieves Global Leadership in On-Time Performance for 2024
January 06, 2025 15:24 ET
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Saudia Airlines
Saudia, Saudi Arabia's national carrier, has been ranked first globally in departure on-time performance (OTP) with a rate of 88.82%, according to Cirium.
Travel Loyalty Programs Market Trends, Opportunity, and Forecasts, 2019-2023 & 2024-2029: Point-Based Loyalty Programs Dominate, Offering Flexibility to Diverse Travelers
January 02, 2025 04:05 ET
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Research and Markets
Dublin, Jan. 02, 2025 (GLOBE NEWSWIRE) -- The "Travel Loyalty Programs Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, 2019-2029F" report has been added to ...
Saudia and flyadeal Rank Top Globally for On-Time Performance (OTP)
December 18, 2024 10:41 ET
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Saudia Airlines
Saudia Group's subsidiaries, Saudia and flyadeal, achieved top global rankings for On-Time Performance (OTP).
New Salary.com Research Reveals AI’s Impact on Customer Service
December 04, 2024 07:00 ET
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Salary.com
New Salary.com Research Reveals AI’s Impact on Customer Service
eGain wins KMWorld Magazine’s Readers’ Choice Award for 2024
November 08, 2024 06:30 ET
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eGain Corporation
eGain was selected as the Readers’ Choice for 2024 by KMWorld Magazine in the Customer Experience and Support category.
Vivid Seats Named to Newsweek’s America’s Best Customer Service 2025 List
November 04, 2024 08:30 ET
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Vivid Seats LLC
CHICAGO, Nov. 04, 2024 (GLOBE NEWSWIRE) -- Vivid Seats Inc. (NASDAQ: SEAT), a leading marketplace that utilizes its technology platform to connect millions of buyers with thousands of ticket sellers...
Jitterbit Expands Global Availability of 24-7 Customer Support with Live Agents, Professional Services
October 30, 2024 06:05 ET
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Jitterbit
Jitterbit Premier Support now offers follow-the-sun customer support and Enhanced Services with expert guidance on the Harmony Platform
Quick-serve restaurants are failing at customer service, Chatmeter report reveals
October 22, 2024 09:00 ET
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Chatmeter
Quick-serve restaurants are failing at customer service, Chatmeter report reveals. 2024 QSR Reputation Ranking ranks 25 largest QSRs