CAI Wins Bronze Stevie® Award for Best Use of Technology in Customer Service
April 23, 2024 09:00 ET | CAI
CAI announced it earned the bronze Stevie® Award for Best Use of Technology in Customer Service.
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Dansons Partners With Blitzz to Launch Live Video Repairs
April 17, 2024 09:00 ET | Blitzz
Dansons uses live video and augmented reality (AR) to service Dansons cooking equipment remotely
The Stevie Awards
Stevie® Awards Announce Winners in 18th Annual Stevie® Awards for Sales & Customer Service
April 15, 2024 17:09 ET | The Stevie Awards
Gold, Silver, and Bronze Stevie Award placements and Grand Stevie Award winners revealed in the 18th annual Stevie® Awards for Sales & Customer Service.
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Inspiro Named Outsource Partner of the Year in 2024 Customer Service Excellence Awards
April 11, 2024 12:00 ET | Inspiro Relia, Inc.
MANILA, Philippines, April 12, 2024 (GLOBE NEWSWIRE) -- Inspiro, a global leader in customer experience outsourcing, has been awarded the title of Outsourcing Partner of the Year at the prestigious...
BoldDesk by Syncfusion Wins 2024 Excellence in Customer Service Award
April 10, 2024 13:00 ET | Syncfusion
RESEARCH TRIANGLE PARK, N.C., April 10, 2024 (GLOBE NEWSWIRE) -- Syncfusion, Inc., the enterprise technology provider of choice, today announced that BoldDesk, its modern help desk and customer...
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Freshworks to Announce First Quarter 2024 Financial Results on May 1, 2024
April 08, 2024 08:00 ET | Freshworks Inc
SAN MATEO, Calif., April 08, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the first quarter ended March 31, 2024 following the close of market on...
Coveo Relevance Generative Answering
Coveo Introduces Two New Groundbreaking GenAI Business Applications and 15+ AI Innovations in the New Coveo Spring Release
March 28, 2024 09:00 ET | Coveo Solutions Inc.
Innovations to Coveo’s Industry-Leading Enterprise AI Platform facilitate deployment of multi-channel enterprise-grade generative answering that delivers b
eGain Announces AssistGPT™ for CCaaS at Enterprise Connect
March 25, 2024 06:30 ET | eGain Corporation
SUNNYVALE, Calif., March 25, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced the availability of its AssistGPT™ generative AI...
SVT Robotics Enhances SOFTBOT® Platform to Maximize Uptime With Real-Time Monitoring and Alerts
February 28, 2024 09:01 ET | SVT Robotics
NORFOLK, Va., Feb. 28, 2024 (GLOBE NEWSWIRE) -- SVT Robotics™, a software provider empowering IT teams to seamlessly integrate, monitor, and scale automation, has expanded the SOFTBOT® Platform to...
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Freshworks Reports Fourth Quarter and Full Year 2023 Results
February 06, 2024 16:05 ET | Freshworks Inc
Freshworks today announced financial results for its fourth quarter and full year ended December 31, 2023. Full year revenue grew 20% YoY.