Aquant's 2025 Field Service Benchmark Report Reveals AI Enabling 39% Faster Machinery Repairs and More
February 13, 2025 14:00 ET
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Aquant
Aquant released its highly anticipated 2025 Field Service Benchmark Report, offering an in-depth of trends, challenges, and opportunities shaping service.
Freshworks Reports Fourth Quarter and Full Year 2024 Results
February 11, 2025 16:10 ET
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Freshworks Inc
Freshworks outperformed its previously provided estimates again in Q4 FY24 across all key metrics, delivering 22% year over year growth.
Questrade celebrates seventh consecutive DALBAR Seal of Service Excellence recognition
February 06, 2025 10:30 ET
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Questrade Inc.
TORONTO, Feb. 06, 2025 (GLOBE NEWSWIRE) -- Questrade (www.questrade.com) -- Canada’s #1 rated* online brokerage -- is thrilled to announce that it has repeated in receiving the DALBAR Seal of...
Chatmeter Launches Industry First AI-Powered Review Image Analysis Tool and Introduces Review Generation to Help Multi-Location Businesses Build Trusted Reputations
January 21, 2025 09:00 ET
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Chatmeter
Pulse Ai: Signals can now analyze photos in reviews and surface photos relevant to customer feedback trends.
Integrated Revenue and Customer Management (IRCM) for CSPs Market - Global Forecasts from 2025 to 2030
January 10, 2025 11:05 ET
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Research and Markets
Dublin, Jan. 10, 2025 (GLOBE NEWSWIRE) -- The "Integrated Revenue and Customer Management (IRCM) for CSPs Market - Forecasts from 2025 to 2030" report has been added to ResearchAndMarkets.com's...
Saudia Achieves Global Leadership in On-Time Performance for 2024
January 06, 2025 15:24 ET
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Saudia Airlines
Saudia, Saudi Arabia's national carrier, has been ranked first globally in departure on-time performance (OTP) with a rate of 88.82%, according to Cirium.
Travel Loyalty Programs Market Trends, Opportunity, and Forecasts, 2019-2023 & 2024-2029: Point-Based Loyalty Programs Dominate, Offering Flexibility to Diverse Travelers
January 02, 2025 04:05 ET
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Research and Markets
Dublin, Jan. 02, 2025 (GLOBE NEWSWIRE) -- The "Travel Loyalty Programs Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, 2019-2029F" report has been added to ...
Saudia and flyadeal Rank Top Globally for On-Time Performance (OTP)
December 18, 2024 10:41 ET
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Saudia Airlines
Saudia Group's subsidiaries, Saudia and flyadeal, achieved top global rankings for On-Time Performance (OTP).
New Salary.com Research Reveals AI’s Impact on Customer Service
December 04, 2024 07:00 ET
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Salary.com
New Salary.com Research Reveals AI’s Impact on Customer Service
eGain wins KMWorld Magazine’s Readers’ Choice Award for 2024
November 08, 2024 06:30 ET
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eGain Corporation
eGain was selected as the Readers’ Choice for 2024 by KMWorld Magazine in the Customer Experience and Support category.