Healthcare CRM Market Poised for Substantial Growth, Fueled by Advances in Digital Commerce and Cloud Deployment

Dublin, Jan. 21, 2024 (GLOBE NEWSWIRE) -- The "Global Healthcare CRM Market by Functionality (Cross-CRM, Customer Service & Support, Digital Commerce), Deployment mode (Cloud & Web-Based Model, On-Premise Model), End-Use - Forecast 2024-2030" report has been added to's offering.

The global healthcare marketplace is undergoing a transformation, heavily influenced by the integration of customer relationship management (CRM) systems designed to streamline operations and enhance the patient care experience. The latest research publication added to our comprehensive collection provides an in-depth analysis of the burgeoning Healthcare CRM Market, with a spotlight shone on its various functionalities such as cross-CRM, customer service & support, and digital commerce.

Renowned as a rich source of data-driven insights, the report underscores the market dynamics with a projected compound annual growth rate (CAGR) of 7.44%, taking its valuation from USD 17.72 billion in 2023 to an impressive USD 29.31 billion by 2030. The deployment models of Cloud & Web-Based and On-Premise solutions are dissected to equip stakeholders with a nuanced understanding of market preferences.
The proprietary FPNV Positioning Matrix and Market Share Analysis featured in the report serve as pivotal tools for evaluating vendor achievements and strategic positioning. These tools are instrumental in deciphering the competitive landscape, delineating business strategy excellence, and product satisfaction across the healthcare CRM spectrum. In this context, critical evaluations of market share inform on the accumulation, fragmentation, dominance, and amalgamation across the industry, serving as a beacon for corporate decision-making.

Key Company Profiles

The research publication provides profiles of significant players shaping the Healthcare CRM landscape, ensuring stakeholders are well-informed on the pioneering efforts of entities such as:

  • Accenture PLC
  • Alvaria, Inc.
  • ...and other notable industry leaders

Market Segmentation & Coverage

An exhaustive segmentation analysis is also included:

  1. By Functionality: Cross-CRM, Customer Service & Support, Digital Commerce, and more.
  2. By Deployment mode: Cloud & Web-Based Model, On-Premise Model.
  3. By End-Use: Healthcare Payers, Providers, Life Sciences Industry.
  4. By Region: Comprehensive analysis across Americas, Asia-Pacific, Europe, Middle East & Africa, etc.

Essential Insights Offered in the Report The report presents critical insights for stakeholders, covering areas such as market penetration and competitive intelligence. Each segment provides strategic analysis of key factors such as market shares, growth strategies, regulatory landscapes, and product innovations that are driving the market forward.

In conclusion, entities across the healthcare continuum—from payers to providers—will discover invaluable strategic insights within the report suitable for forging ahead in the ever-evolving CRM ecosystem. The research publication answers pivotal questions about market size, trends, and strategic moves, all with the objective of propelling businesses towards informed, data-backed decisions in the Healthcare CRM Market.

Key Attributes:

Report AttributeDetails
No. of Pages181
Forecast Period2024 - 2030
Estimated Market Value (USD) in 2024$18.92 Billion
Forecasted Market Value (USD) by 2030$29.31 Billion
Compound Annual Growth Rate7.4%
Regions CoveredGlobal

Companies Mentioned

  • Accenture PLC
  • Alvaria, Inc.
  • Creatio EEMA Ltd.
  • CrelioHealth Inc.
  • hc1 Insights, Inc.
  • International Business Machines Corporation
  • LeadSquared Inc. by MarketXpander Services Private Limited
  • Microsoft Corporation
  • NICE Ltd.
  • Oracle Corporation
  • Salesforce, Inc.
  • SAP SE
  • Veeva Systems Inc.
  • Verint Systems Inc.
  • Zoho Group

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Global Healthcare CRM Market

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